[gentoo-user] Printing issue

[gentoo-user] Printing issue

[CJoeB]

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Hi,

I have an HP C4795 All-in-One Printer/Scanner/Copier.  I had the thing
working, with the exception that the scanner would only work with xsane
when logged in as root.

I haven't used the printer in a few days and have updated my system and
the kernel since I last used it.  Now, I can't get the darn thing to
work.  I can set up the printer used the CUPS web interface.  I can send
jobs to the printer and they will appear in the queue, but they just
hang and won't print.

I have no idea what I'm doing wrong.  Any suggestions?

Thanks in advance.

Colleen

-- 

Registered Linux User #411143 with the Linux Counter, http://counter.li.org



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Re: [gentoo-user] Printing issue

[Dale]

CJoeB wrote:
> Hi,
>
> I have an HP C4795 All-in-One Printer/Scanner/Copier.  I had the thing
> working, with the exception that the scanner would only work with xsane
> when logged in as root.
>
> I haven't used the printer in a few days and have updated my system and
> the kernel since I last used it.  Now, I can't get the darn thing to
> work.  I can set up the printer used the CUPS web interface.  I can send
> jobs to the printer and they will appear in the queue, but they just
> hang and won't print.
>
> I have no idea what I'm doing wrong.  Any suggestions?
>
> Thanks in advance.
>
> Colleen
>
>    

This may not help but I noticed something weird like this a while back.  
The only way I could fix it was to delete the printer and add it back 
again.  Mine is a HP as well so this may be worth trying at least.  Also 
note, you should use the HP tool to add this printer.  I think it is 
hp-setup.

On the scanner, it sounds like you need to be added to a group to access 
the scanner as a user.  Look in /etc/group and see if you something 
scanner related.

Hope that helps if no one else has a better idea.

Dale

:-)  :-)

Re: [gentoo-user] Printing issue

[Philip Webb]

100326 CJoeB wrote:
> I have an HP C4795 All-in-One Printer/Scanner/Copier.
> I updated my system and the kernel since I last used it.
> I send jobs to the printer and they appear in the queue,
> but they just hang and won't print.

I had the same experience & it turned out to be the new flag 'hpcups',
which doesn't work with my antique printer.
I recompiled Hplip with 'hpijs' & all was well.

Of course, this may not be your problem, but it's something to try.

-- 
========================,,============================================
SUPPORT     ___________//___,   Philip Webb
ELECTRIC   /] [] [] [] [] []|   Cities Centre, University of Toronto
TRANSIT    `-O----------O---'   purslowatchassdotutorontodotca

Re: [gentoo-user] Printing issue

[CJoeB]

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On 03/27/10 01:25, Dale wrote:
> CJoeB wrote:
>> Hi,
>>
>> I have an HP C4795 All-in-One Printer/Scanner/Copier.  I had the thing
>> working, with the exception that the scanner would only work with xsane
>> when logged in as root.
>>
>> I haven't used the printer in a few days and have updated my system and
>> the kernel since I last used it.  Now, I can't get the darn thing to
>> work.  I can set up the printer used the CUPS web interface.  I can send
>> jobs to the printer and they will appear in the queue, but they just
>> hang and won't print.
>>
>> I have no idea what I'm doing wrong.  Any suggestions?
>>
>> Thanks in advance.
>>
>> Colleen
>>
>>    
>
> This may not help but I noticed something weird like this a while
> back.  The only way I could fix it was to delete the printer and add
> it back again.  Mine is a HP as well so this may be worth trying at
> least.  Also note, you should use the HP tool to add this printer.  I
> think it is hp-setup.
>
> On the scanner, it sounds like you need to be added to a group to
> access the scanner as a user.  Look in /etc/group and see if you
> something scanner related.
>
> Hope that helps if no one else has a better idea.
> Dale
>

Thanks, Dale.  Yours was the only response I have received so far.  I'm
really only replying to add some clarity.  I did try deleting the
printer and adding again with the same result.  The HP tool won't even
recognize the printer and gives me the option to go to the CUPS web
interface.

As far as the scanner goes, I haven't resolved that issue, but it is not
a concern at this point.  I *did* add myself to the scanner group.  I
posted that issue previously and was told that I should create a rule.

Thanks, again,

Colleen

-- 

Registered Linux User #411143 with the Linux Counter, http://counter.li.org



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Re: [gentoo-user] Printing issue - Solved

[CJoeB]

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On 03/27/10 01:25, Dale wrote:
> CJoeB wrote:
>> Hi,
>>
>> I have an HP C4795 All-in-One Printer/Scanner/Copier.  I had the thing
>> working, with the exception that the scanner would only work with xsane
>> when logged in as root.
>>
>> I haven't used the printer in a few days and have updated my system and
>> the kernel since I last used it.  Now, I can't get the darn thing to
>> work.  I can set up the printer used the CUPS web interface.  I can send
>> jobs to the printer and they will appear in the queue, but they just
>> hang and won't print.
>>
>> I have no idea what I'm doing wrong.  Any suggestions?
>>
>> Thanks in advance.
>>
>> Colleen
>>
>>    
>
> This may not help but I noticed something weird like this a while
> back.  The only way I could fix it was to delete the printer and add
> it back again.  Mine is a HP as well so this may be worth trying at
> least.  Also note, you should use the HP tool to add this printer.  I
> think it is hp-setup.
>
> On the scanner, it sounds like you need to be added to a group to
> access the scanner as a user.  Look in /etc/group and see if you
> something scanner related.
>
> Hope that helps if no one else has a better idea.
>
> Dale
>
> :-)  :-)
>
>


-- 

Registered Linux User #411143 with the Linux Counter, http://counter.li.org



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Re: [gentoo-user] Printing issue

[Dale]

CJoeB wrote:
> On 03/27/10 01:25, Dale wrote:
>    
>> CJoeB wrote:
>>      
>>> Hi,
>>>
>>> I have an HP C4795 All-in-One Printer/Scanner/Copier.  I had the thing
>>> working, with the exception that the scanner would only work with xsane
>>> when logged in as root.
>>>
>>> I haven't used the printer in a few days and have updated my system and
>>> the kernel since I last used it.  Now, I can't get the darn thing to
>>> work.  I can set up the printer used the CUPS web interface.  I can send
>>> jobs to the printer and they will appear in the queue, but they just
>>> hang and won't print.
>>>
>>> I have no idea what I'm doing wrong.  Any suggestions?
>>>
>>> Thanks in advance.
>>>
>>> Colleen
>>>
>>>
>>>        
>> This may not help but I noticed something weird like this a while
>> back.  The only way I could fix it was to delete the printer and add
>> it back again.  Mine is a HP as well so this may be worth trying at
>> least.  Also note, you should use the HP tool to add this printer.  I
>> think it is hp-setup.
>>
>> On the scanner, it sounds like you need to be added to a group to
>> access the scanner as a user.  Look in /etc/group and see if you
>> something scanner related.
>>
>> Hope that helps if no one else has a better idea.
>> Dale
>>
>>      
> Thanks, Dale.  Yours was the only response I have received so far.  I'm
> really only replying to add some clarity.  I did try deleting the
> printer and adding again with the same result.  The HP tool won't even
> recognize the printer and gives me the option to go to the CUPS web
> interface.
>
> As far as the scanner goes, I haven't resolved that issue, but it is not
> a concern at this point.  I *did* add myself to the scanner group.  I
> posted that issue previously and was told that I should create a rule.
>
> Thanks, again,
>
> Colleen
>
>    

There should also be a reply from Philip Webb as well.  He suggests 
checking your USE flags as some older printers require different flags 
to get the ppds that are needed.

That could cause this problem as well and was recently updated.

Dale

:-)  :-)