[gentoo-user] New hard drive. Is this normal? It looks like a connect problem.

[Dale <rdalek1967@gmail.com>]

Howdy,

I ran up on a couple deals.  I first bought a 16TB drive which worked
fine.  Then I saw a deal on a 20TB drive.  I first put it in a external
enclosure and connected it by eSATA cable to my new rig.  I got this in
messages.


May  5 15:41:31 Gentoo-1 kernel: ata4: found unknown device (class 0)
May  5 15:41:40 Gentoo-1 kernel: ata4: softreset failed (1st FIS failed)
May  5 15:41:41 Gentoo-1 kernel: ata4: found unknown device (class 0)
May  5 15:41:50 Gentoo-1 kernel: ata4: softreset failed (1st FIS failed)
May  5 15:41:51 Gentoo-1 kernel: ata4: found unknown device (class 0)
May  5 15:41:59 Gentoo-1 kernel: ata4: found unknown device (class 0)
May  5 15:41:59 Gentoo-1 kernel: ata4: SATA link up 1.5 Gbps (SStatus
113 SControl 300)
May  5 15:41:59 Gentoo-1 kernel: ata4: link online but 1 devices
misclassified, retrying
May  5 15:41:59 Gentoo-1 kernel: ata4: reset failed (errno=-11),
retrying in 27 secs
May  5 15:42:26 Gentoo-1 kernel: ata4: SATA link up 1.5 Gbps (SStatus
113 SControl 300)
May  5 15:42:26 Gentoo-1 kernel: ata4.00: ATA-11: ST20000NM007D-3DJ103,
SN05, max UDMA/133
May  5 15:42:26 Gentoo-1 kernel: ata4.00: 39063650304 sectors, multi 16:
LBA48 NCQ (depth 32), AA
May  5 15:42:26 Gentoo-1 kernel: ata4.00: Features: NCQ-sndrcv
May  5 15:42:26 Gentoo-1 kernel: ata4.00: configured for UDMA/133
May  5 15:42:26 Gentoo-1 kernel: scsi 3:0:0:0: Direct-Access    
ATA      ST20000NM007D-3D SN05 PQ: 0 ANSI: 5
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: Attached scsi generic sg2
type 0
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] 39063650304 512-byte
logical blocks: (20.0 TB/18.2 TiB)
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] 4096-byte physical blocks
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Write Protect is off
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Mode Sense: 00 3a 00 00
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Write cache: enabled,
read cache: enabled, doesn't support DPO or FUA
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Preferred minimum I/O
size 4096 bytes
May  5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Attached SCSI disk


I thought it might be the enclosure so I booted up my NAS box, removed
the drive from the enclosure and connected it bare by SATA cable to the
NAS box mobo SATA connector.  This is what NAS box shows. 


May  5 16:00:20 nas kernel: ata4: link is slow to respond, please be
patient (ready=0)
May  5 16:00:24 nas kernel: ata4: found unknown device (class 0)
May  5 16:00:24 nas last message buffered 1 times
May  5 16:00:24 nas kernel: ata4: SATA link up 3.0 Gbps (SStatus 123
SControl 300)
May  5 16:00:24 nas kernel: ata4: link online but 1 devices
misclassified, retrying
May  5 16:00:30 nas kernel: ata4: link is slow to respond, please be
patient (ready=0)
May  5 16:00:34 nas kernel: ata4: found unknown device (class 0)
May  5 16:00:34 nas last message buffered 1 times
May  5 16:00:34 nas kernel: ata4: SATA link up 3.0 Gbps (SStatus 123
SControl 300)
May  5 16:00:34 nas kernel: ata4: link online but 1 devices
misclassified, retrying
May  5 16:00:40 nas kernel: ata4: link is slow to respond, please be
patient (ready=0)
May  5 16:00:42 nas kernel: ata4: SATA link up 3.0 Gbps (SStatus 123
SControl 300)
May  5 16:00:42 nas kernel: ata4.00: ATA-11: ST20000NM007D-3DJ103, SN05,
max UDMA/133
May  5 16:00:42 nas kernel: ata4.00: 39063650304 sectors, multi 16:
LBA48 NCQ (depth 32), AA
May  5 16:00:42 nas kernel: ata4.00: Features: NCQ-sndrcv
May  5 16:00:42 nas kernel: ata4.00: configured for UDMA/133
May  5 16:00:42 nas kernel: scsi 3:0:0:0: Direct-Access     ATA     
ST20000NM007D-3D SN05 PQ: 0 ANSI: 5
May  5 16:00:42 nas kernel: sd 3:0:0:0: Attached scsi generic sg1 type 0
May  5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] 39063650304 512-byte
logical blocks: (20.0 TB/18.2 TiB)
May  5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] 4096-byte physical blocks
May  5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Write Protect is off
May  5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Write cache: enabled, read
cache: enabled, doesn't support DPO or FUA
May  5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Preferred minimum I/O size
4096 bytes
May  5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Attached SCSI removable disk


Connected directly, no external enclosure, it connects at normal speed. 
Maybe the enclosure limits the speed???  What concerns me with the NAS
box info, the first part about slow to respond.  Is that normal?  Also,
is it likely since it works on the NAS box at full speed that the
enclosure is causing the slow down or is that slow to respond a possible
cause? 

I ran the conveyance and short test and it passed both tests.  I'm about
to start the long test.  I figure that will take a couple days, or close
to it.  Looking for thoughts on whether this drive has issues.  I might
add, the company I buy from packages their drives to survive about
anything.  Drive is put in a tough plastic bubble wrap made just for
hard drives and that is placed in a box.  They then wrap that box in
large bubble wrap, like any of us can buy, and put that in a large
second box.  I can't imagine the drive being damaged in shipping. 

Oh, when I get a new drive, I first watch messages to see how it
connects.  Then I run conveyance test, short test and then long test. 
If it passes all that, I then add it to a LVM drive set or use in some
other way.  I'm thinking about buying another spare 20TB.  Good deal at
just over $200 and current drive has only 2 run hours.  O_O 

Thoughts on the above info?  Anyone seen this before?  Is this drive
perfectly fine?  Need to return?

Thanks.

Dale

:-)  :-)