[gentoo-user] Black Screen of Death

[gentoo-user] Black Screen of Death

[John]

Fellow Gents
	Whenever I logout my machine crashes to a black screen and is
	unresponsive. I cannot get into any terminals and have to
	reboot. It is a problem with my nvidia-drivers - have
	uninstalled nvidia-drivers and used X11 "nv" drivers and all
	works fine.
	Tried various login managers and still the same issue. Use xfce.
	Machine shuts down ok but only happens when I logout and wish
	to change user.

	Any help would be appreciated 

-- 
John D Maunder
john@articwolf.myzen.co.uk

Re: [gentoo-user] Black Screen of Death

[Willie Wong]

On Wed, Jan 14, 2009 at 06:58:08PM +0000, John wrote:
> 	Whenever I logout my machine crashes to a black screen and is
> 	unresponsive. I cannot get into any terminals and have to
> 	reboot. It is a problem with my nvidia-drivers - have
> 	uninstalled nvidia-drivers and used X11 "nv" drivers and all
> 	works fine.
> 	Tried various login managers and still the same issue. Use xfce.
> 	Machine shuts down ok but only happens when I logout and wish
> 	to change user.
> 
> 	Any help would be appreciated 
> 

Anything in Xorg logs? System logs?

How hard is the lock-up? Is it just the terminal (can you ssh into the
machine? does it respond to pings?)? Is it a kernel thing? 

What about other (older) versions of nVidia drivers? Which card and
which driver are you using now? 

W
-- 
Willie W. Wong                                      wwong@math.princeton.edu
408 Fine Hall,  Department of Mathematics,  Princeton University,  Princeton
A mathematician's reputation rests on the number of bad proofs he has given.

Re: [gentoo-user] Black Screen of Death

[John]

On Wed, 14 Jan 2009 14:41:25 -0500
Willie Wong <wwong@princeton.edu> wrote:

> On Wed, Jan 14, 2009 at 06:58:08PM +0000, John wrote:
> > 	Whenever I logout my machine crashes to a black screen and
> > is unresponsive. I cannot get into any terminals and have to
> > 	reboot. It is a problem with my nvidia-drivers - have
> > 	uninstalled nvidia-drivers and used X11 "nv" drivers and all
> > 	works fine.
> > 	Tried various login managers and still the same issue. Use
> > xfce. Machine shuts down ok but only happens when I logout and wish
> > 	to change user.
> > 
> > 	Any help would be appreciated 
> > 
> 
> Anything in Xorg logs? System logs?
> 
> How hard is the lock-up? Is it just the terminal (can you ssh into the
> machine? does it respond to pings?)? Is it a kernel thing? 
> 
> What about other (older) versions of nVidia drivers? Which card and
> which driver are you using now? 
> 
> W

Nothing in Xorg logs, system logs
Lockup is complete - machine is totally unresposive even to ssh/ping
x11-drivers/nvidia-drivers-177.82
Kernel version 2.6.27-gentoo-r7
Card is Geforce GO 6100. 
PC is laptop and logout has been working, maybe a update has done this
and i have missed it. 
Is this common?
Using syslog-ng, if you could advise on a config that may pick
something up in logs


-- 
John D Maunder
john@articwolf.myzen.co.uk

Re: [gentoo-user] Black Screen of Death

[John]

On Wed, 14 Jan 2009 21:02:31 +0000
John <john@arcticwolf.myzen.co.uk> wrote:

> On Wed, 14 Jan 2009 14:41:25 -0500
> Willie Wong <wwong@princeton.edu> wrote:
> 
> > On Wed, Jan 14, 2009 at 06:58:08PM +0000, John wrote:
> > > 	Whenever I logout my machine crashes to a black screen and
> > > is unresponsive. I cannot get into any terminals and have to
> > > 	reboot. It is a problem with my nvidia-drivers - have
> > > 	uninstalled nvidia-drivers and used X11 "nv" drivers and
> > > all works fine.
> > > 	Tried various login managers and still the same issue. Use
> > > xfce. Machine shuts down ok but only happens when I logout and
> > > wish to change user.
> > > 
> > > 	Any help would be appreciated 
> > > 
> > 
> > Anything in Xorg logs? System logs?
> > 
> > How hard is the lock-up? Is it just the terminal (can you ssh into
> > the machine? does it respond to pings?)? Is it a kernel thing? 
> > 
> > What about other (older) versions of nVidia drivers? Which card and
> > which driver are you using now? 
> > 
> > W
> 
> Nothing in Xorg logs, system logs
> Lockup is complete - machine is totally unresposive even to ssh/ping
> x11-drivers/nvidia-drivers-177.82
> Kernel version 2.6.27-gentoo-r7
> Card is Geforce GO 6100. 
> PC is laptop and logout has been working, maybe a update has done this
> and i have missed it. 
> Is this common?
> Using syslog-ng, if you could advise on a config that may pick
> something up in logs
> 
> 

Sorry - shutdown no longer works and systems goes to black screen
Seems as though reinstalling nvidia drivers has made matters worse!!!

-- 
John D Maunder
john@articwolf.myzen.co.uk

Re: [gentoo-user] Black Screen of Death

[Dale]

John wrote:
> On Wed, 14 Jan 2009 21:02:31 +0000
> John <john@arcticwolf.myzen.co.uk> wrote:
>
>   
>> On Wed, 14 Jan 2009 14:41:25 -0500
>> Willie Wong <wwong@princeton.edu> wrote:
>>
>>     
>>> On Wed, Jan 14, 2009 at 06:58:08PM +0000, John wrote:
>>>       
>>>> 	Whenever I logout my machine crashes to a black screen and
>>>> is unresponsive. I cannot get into any terminals and have to
>>>> 	reboot. It is a problem with my nvidia-drivers - have
>>>> 	uninstalled nvidia-drivers and used X11 "nv" drivers and
>>>> all works fine.
>>>> 	Tried various login managers and still the same issue. Use
>>>> xfce. Machine shuts down ok but only happens when I logout and
>>>> wish to change user.
>>>>
>>>> 	Any help would be appreciated 
>>>>
>>>>         
>>> Anything in Xorg logs? System logs?
>>>
>>> How hard is the lock-up? Is it just the terminal (can you ssh into
>>> the machine? does it respond to pings?)? Is it a kernel thing? 
>>>
>>> What about other (older) versions of nVidia drivers? Which card and
>>> which driver are you using now? 
>>>
>>> W
>>>       
>> Nothing in Xorg logs, system logs
>> Lockup is complete - machine is totally unresposive even to ssh/ping
>> x11-drivers/nvidia-drivers-177.82
>> Kernel version 2.6.27-gentoo-r7
>> Card is Geforce GO 6100. 
>> PC is laptop and logout has been working, maybe a update has done this
>> and i have missed it. 
>> Is this common?
>> Using syslog-ng, if you could advise on a config that may pick
>> something up in logs
>>
>>
>>     
>
> Sorry - shutdown no longer works and systems goes to black screen
> Seems as though reinstalling nvidia drivers has made matters worse!!!
>
>   

That could be your problem tho since it changed the problem.  Did you
notice any warnings about not working with your card when you emerged
the drivers?  It will warn you if it doesn't like your card but it still
emerges anyway.  This was discussed a couple weeks ago in another thread.

I would start with the stable 177, then try the 173 set, then 100 and on
down the line.  One of those should work.

Also, you may want to save a copy of xorg.conf and rerun xorgcfg and see
if that helps.  There have been changes according to what I have read
and most stuff isn't even needed anymore.  Just a thought.

Dale

:-)  :-) 

Re: [gentoo-user] Black Screen of Death

[Rick Harris]

On Thu, 15 Jan 2009 07:32:31 am John wrote:
> Nothing in Xorg logs, system logs
> Lockup is complete - machine is totally unresposive even to ssh/ping
> x11-drivers/nvidia-drivers-177.82
> Kernel version 2.6.27-gentoo-r7
> Card is Geforce GO 6100.
> PC is laptop and logout has been working, maybe a update has done this
> and i have missed it.
> Is this common?
> Using syslog-ng, if you could advise on a config that may pick
> something up in logs

I had a similar problem on my HP Compaq laptop, but not limited to just 
logging out of an Xorg session, the hard freeze could occur at any time.

The solution for me was to add 'noapic nolapic noirqdebug' to my kernel's boot 
parameters in grub.conf (see /usr/src/linux/Documentation/kernel-
parameters.txt).

How does this relate to the nvidia driver not working and Xorg's 'nv' driver 
working you might ask. The nvidia propietary driver claims/shares an IRQ, the 
'nv' driver does not (AFAICT).

Either the APIC on my laptop or Linux's implementation of using it is buggy, 
but the best result for me was to disable it using the above kernel 
parameters.

Something to try anyway, hope it helps :)


Cheers,
Rick

Re: [gentoo-user] Black Screen of Death

[John]

On Thu, 15 Jan 2009 15:38:57 +1030
Rick Harris <rickharris@mightylegends.org> wrote:

> On Thu, 15 Jan 2009 07:32:31 am John wrote:
> > Nothing in Xorg logs, system logs
> > Lockup is complete - machine is totally unresposive even to ssh/ping
> > x11-drivers/nvidia-drivers-177.82
> > Kernel version 2.6.27-gentoo-r7
> > Card is Geforce GO 6100.
> > PC is laptop and logout has been working, maybe a update has done
> > this and i have missed it.
> > Is this common?
> > Using syslog-ng, if you could advise on a config that may pick
> > something up in logs
> 
> I had a similar problem on my HP Compaq laptop, but not limited to
> just logging out of an Xorg session, the hard freeze could occur at
> any time.
> 
> The solution for me was to add 'noapic nolapic noirqdebug' to my
> kernel's boot parameters in grub.conf
> (see /usr/src/linux/Documentation/kernel- parameters.txt).
> 
> How does this relate to the nvidia driver not working and Xorg's 'nv'
> driver working you might ask. The nvidia propietary driver
> claims/shares an IRQ, the 'nv' driver does not (AFAICT).
> 
> Either the APIC on my laptop or Linux's implementation of using it is
> buggy, but the best result for me was to disable it using the above
> kernel parameters.
> 
> Something to try anyway, hope it helps :)
> 
> 
> Cheers,
> Rick
> 
> 

Thanks guys for your suggestions.
I tried "noapic nolapic noirqdebug" on boot parameters but no change.
Also tried update xorg.conf but no use.
Have now reinstalled older driver (173.14.15) and all is now working
as expected. Although this is a beta driver. Will try an older driver
and see what happens. 

Thanks for your help
 

-- 
John D Maunder
john@articwolf.myzen.co.uk

[gentoo-user] Black Screen of Death

[jdm]

Hi,

For the last 2 months I have been getting a problem where my machine
locks and after 2 seconds goes to a black screen. The machine is then
unusable, ctrl-alt-delete F1 or sys rescue keys do not work and you
cannot remote login.

I initially thought this was a problem with lxd but then experienced
issue when just using Enlightenment desktop. I have switched to xfce4
but still getting issue. 

It happens 2 to 3 times a week.

There is nothing in logs (/var/log/messages).

I upgraded BIOS a beginning of year so don't think it's that but have
just upgraded again to see if that helps.

Running ASUS Prime x470 Prime with ryzen 2700 and have upgraded kernel
to latest stable when running emerge --update...

Any idea on how to debug an issue like this?

I do dual boot with Windows and have not had this issue there so feels
like a Linux issue. Playing some quite intensive games on Windows but
last lock up on Linux was opening a terminal.

Any advice or guidance would be much appreciated.

John

Re: [gentoo-user] Black Screen of Death

[gentoo-user]

[2019-07-18 23:29] jdm <jdm@jdm.myzen.co.uk>
> Hi,
Hi,

> For the last 2 months I have been getting a problem where my machine
> locks and after 2 seconds goes to a black screen. The machine is then
> unusable, ctrl-alt-delete F1 or sys rescue keys do not work and you
> cannot remote login.
>
> I initially thought this was a problem with lxd but then experienced
> issue when just using Enlightenment desktop. I have switched to xfce4
> but still getting issue. 
>
> It happens 2 to 3 times a week.
>
> There is nothing in logs (/var/log/messages).
>
> I upgraded BIOS a beginning of year so don't think it's that but have
> just upgraded again to see if that helps.
>
> Running ASUS Prime x470 Prime with ryzen 2700 and have upgraded kernel
> to latest stable when running emerge --update...
I'm not sure if it's still an issue with the 2nd gen cpus, but at least
with the first gen's I had lockups until I disabled the c-state
functionality in the UEFI. There was a previous thread on this list
discussing the issue which might be interesting if you haven't read it
yet [1].

[..]

[1]: https://archives.gentoo.org/gentoo-user/message/1cfd9cd62796b4a41a2152a66cc1df0e

Re: [gentoo-user] Black Screen of Death

[Adam Carter]

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On Fri, Jul 19, 2019 at 8:28 AM jdm <jdm@jdm.myzen.co.uk> wrote:

> Hi,
>
> For the last 2 months I have been getting a problem where my machine
> locks and after 2 seconds goes to a black screen. The machine is then
> unusable, ctrl-alt-delete F1 or sys rescue keys do not work and you
> cannot remote login.
>
> I initially thought this was a problem with lxd but then experienced
> issue when just using Enlightenment desktop. I have switched to xfce4
> but still getting issue.
>
> It happens 2 to 3 times a week.
>
> There is nothing in logs (/var/log/messages).
>
> I upgraded BIOS a beginning of year so don't think it's that but have
> just upgraded again to see if that helps.
>
> Running ASUS Prime x470 Prime with ryzen 2700 and have upgraded kernel
> to latest stable when running emerge --update...
>
> Any idea on how to debug an issue like this?
>

A few questions;
- do you boot straight into X ? If so, have you tried disabling X to see if
the CLI only is stable?
- Which video card and are you using and are you loading the firmware?
- Have you done an emerge @x11-module-rebuild since your last kernel update?
- Anything interesting in ~/.local/share/xorg/Xorg.0.log? If 'Build
Operating System' and 'Current Operating System' are different you could
try rebuilding xorg-server, but it shouldn't matter.

I've only heard of the c-state issue affecting early Ryzen 1s.

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Re: [gentoo-user] Black Screen of Death

[jdm]

On Fri, 19 Jul 2019 10:59:23 +1000
Adam Carter <adamcarter3@gmail.com> wrote:

> On Fri, Jul 19, 2019 at 8:28 AM jdm <jdm@jdm.myzen.co.uk> wrote:
> 
> > Hi,
> >
> > For the last 2 months I have been getting a problem where my machine
> > locks and after 2 seconds goes to a black screen. The machine is
> > then unusable, ctrl-alt-delete F1 or sys rescue keys do not work
> > and you cannot remote login.
> >
> > I initially thought this was a problem with lxd but then experienced
> > issue when just using Enlightenment desktop. I have switched to
> > xfce4 but still getting issue.
> >
> > It happens 2 to 3 times a week.
> >
> > There is nothing in logs (/var/log/messages).
> >
> > I upgraded BIOS a beginning of year so don't think it's that but
> > have just upgraded again to see if that helps.
> >
> > Running ASUS Prime x470 Prime with ryzen 2700 and have upgraded
> > kernel to latest stable when running emerge --update...
> >
> > Any idea on how to debug an issue like this?
> >  
> 
> A few questions;
> - do you boot straight into X ? If so, have you tried disabling X to
> see if the CLI only is stable?
> - Which video card and are you using and are you loading the firmware?
> - Have you done an emerge @x11-module-rebuild since your last kernel
> update?
> - Anything interesting in ~/.local/share/xorg/Xorg.0.log? If 'Build
> Operating System' and 'Current Operating System' are different you
> could try rebuilding xorg-server, but it shouldn't matter.
> 
> I've only heard of the c-state issue affecting early Ryzen 1s.

Hi,
Will try disabling X as always boot straight into WM.

Video card in Radeon RX480 and I have firmware loaded into kernel
as followed wiki. I will check this I have not looked into this for a
long time.

/.local/share/xorg/Xorg.0.log Current and Build are consistent.

I'll see if I can see c-state in BIOS which another email suggests as
well.

Thanks

John

 

Re: [gentoo-user] Black Screen of Death

[jdm]

On Fri, 19 Jul 2019 06:09:47 +0100
jdm <jdm@jdm.myzen.co.uk> wrote:

> On Fri, 19 Jul 2019 10:59:23 +1000
> Adam Carter <adamcarter3@gmail.com> wrote:
> 
> > On Fri, Jul 19, 2019 at 8:28 AM jdm <jdm@jdm.myzen.co.uk> wrote:
> >   
> > > Hi,
> > >
> > > For the last 2 months I have been getting a problem where my
> > > machine locks and after 2 seconds goes to a black screen. The
> > > machine is then unusable, ctrl-alt-delete F1 or sys rescue keys
> > > do not work and you cannot remote login.
> > >
> > > I initially thought this was a problem with lxd but then
> > > experienced issue when just using Enlightenment desktop. I have
> > > switched to xfce4 but still getting issue.
> > >
> > > It happens 2 to 3 times a week.
> > >
> > > There is nothing in logs (/var/log/messages).
> > >
> > > I upgraded BIOS a beginning of year so don't think it's that but
> > > have just upgraded again to see if that helps.
> > >
> > > Running ASUS Prime x470 Prime with ryzen 2700 and have upgraded
> > > kernel to latest stable when running emerge --update...
> > >
> > > Any idea on how to debug an issue like this?
> > >    
> > 
> > A few questions;
> > - do you boot straight into X ? If so, have you tried disabling X to
> > see if the CLI only is stable?
> > - Which video card and are you using and are you loading the
> > firmware?
> > - Have you done an emerge @x11-module-rebuild since your last kernel
> > update?
> > - Anything interesting in ~/.local/share/xorg/Xorg.0.log? If 'Build
> > Operating System' and 'Current Operating System' are different you
> > could try rebuilding xorg-server, but it shouldn't matter.
> > 
> > I've only heard of the c-state issue affecting early Ryzen 1s.  
> 
> Hi,
> Will try disabling X as always boot straight into WM.
> 
> Video card in Radeon RX480 and I have firmware loaded into kernel
> as followed wiki. I will check this I have not looked into this for a
> long time.
> 
> /.local/share/xorg/Xorg.0.log Current and Build are consistent.
> 
> I'll see if I can see c-state in BIOS which another email suggests as
> well.
> 
> Thanks
> 
> John
> 
>  
> 

I have updated firmware line in kernel as this now includes a few extra
lines so not loading all of the available firmware.

Thanks for advice and I'll see how I get on.

John

Re: [gentoo-user] Black Screen of Death

[Stefan Schmiedl]

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"jdm" <jdm@jdm.myzen.co.uk>, 19.07.2019, 07:28:

> I have updated firmware line in kernel as this now includes a few extra
> lines so not loading all of the available firmware.

> Thanks for advice and I'll see how I get on.

Can you trigger the crash by (over-)exerting the system?

A few years ago I had a box with 4x4GB of RAM and a similar
crash only occurred during heavy load, say recompiling gcc
with -j 9. Turned out that _two_ of the four RAM modules were
faulty. And statistical evidence led me to the conclusion
that those were only used when the first 8GB were exhausted.

If you can spare the box for a day, boot into memtest and
let it run for at least 12 hours.

s.

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Re: [gentoo-user] Black Screen of Death

[Mick]

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On Friday, 19 July 2019 06:28:56 BST jdm wrote:

> I have updated firmware line in kernel as this now includes a few extra
> lines so not loading all of the available firmware.

Some time ago I noticed warnings in dmesg which alerted me to the fact the 
radeon graphics was not finding all the firmware it needed/wanted.  I had used 
the gentoo radeon wiki page, but noticed the same graphics was now also 
covered in the amdgpu wike page.  Anyway, I responded to each dmesg complaint 
by adding the respective firmware in the kernel and a reboot resolved all 
problems.  In my case I was only getting a black screen trying to wake up the 
PC after a suspend in RAM, so not exactly the same problem, but similar 
enough.
-- 
Regards,

Mick

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Re: [gentoo-user] Black Screen of Death

[Alan Mackenzie]

On Fri, Jul 19, 2019 at 01:30:48 +0200, gentoo-user@c-14.de wrote:

> [2019-07-18 23:29] jdm <jdm@jdm.myzen.co.uk>
> > Hi,
> Hi,

> > For the last 2 months I have been getting a problem where my machine
> > locks and after 2 seconds goes to a black screen. The machine is then
> > unusable, ctrl-alt-delete F1 or sys rescue keys do not work and you
> > cannot remote login.

> > I initially thought this was a problem with lxd but then experienced
> > issue when just using Enlightenment desktop. I have switched to xfce4
> > but still getting issue. 

> > It happens 2 to 3 times a week.

> > There is nothing in logs (/var/log/messages).

> > I upgraded BIOS a beginning of year so don't think it's that but have
> > just upgraded again to see if that helps.

> > Running ASUS Prime x470 Prime with ryzen 2700 and have upgraded kernel
> > to latest stable when running emerge --update...

I've been having this problem ever since I built my "new" (April 2017)
machine, Ryzen something or other on an ASUS Prime x370pro.  My machine
has been hanging, perhaps, about once a week.

> I'm not sure if it's still an issue with the 2nd gen cpus, but at least
> with the first gen's I had lockups until I disabled the c-state
> functionality in the UEFI. There was a previous thread on this list
> discussing the issue which might be interesting if you haven't read it
> yet [1].

Thanks for the tip!  I've just disabled c-state (whatever that might be)
in my UEFI BIOS, and so far my machine hasn't hung.  The test will be
whether or not it continues not to have hung over 4 - 6 weeks.

Unfortunately, the speed of the machine is ~10% slower than with c-state
enabled.  On a CPU intensive benchmark, I get these timings:

    With c-state enabled:    18.236s
    With c-state disabled:   20.052s

> [..]

> [1]: https://archives.gentoo.org/gentoo-user/message/1cfd9cd62796b4a41a2152a66cc1df0e

-- 
Alan Mackenzie (Nuremberg, Germany).

Re: [gentoo-user] Black Screen of Death

[Rich Freeman]

On Fri, Jul 19, 2019 at 7:52 AM Alan Mackenzie <acm@muc.de> wrote:
>
> On Fri, Jul 19, 2019 at 01:30:48 +0200, gentoo-user@c-14.de wrote:
>
> > > Running ASUS Prime x470 Prime with ryzen 2700 and have upgraded kernel
> > > to latest stable when running emerge --update...
>
> I've been having this problem ever since I built my "new" (April 2017)
> machine, Ryzen something or other on an ASUS Prime x370pro.  My machine
> has been hanging, perhaps, about once a week.
>

What kernel version are you both running?  The new integrated vega
APUs and the vega GPUs use the amdgpu kernel driver, which is new.  It
was fairly unstable until recently.

If you're on the latest 4.19 that probably isn't the problem (not that
it is impossible).  4.19.59 is the current upstream longterm.  If
you're on something pre-4.18 I'd expect problems.  I don't know if all
the amdgpu issues are backported to 4.14 - I would probably stick with
4.19 with anything Ryzen/Vega-related.

It is possible this isn't the problem, but this sounds like some kind
of KMS-related issue.  If you can't switch to a virtual console with
KMS that is probably a kernel issue.

I'm assuming you are using the in-kernel amdgpu drivers.  If you're
using some kind of proprietary driver that could be a problem as well.

-- 
Rich

Re: [gentoo-user] Black Screen of Death

[Bill Kenworthy]

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On 7/19/19 2:48 PM, Stefan Schmiedl wrote:
> Re: [gentoo-user] Black Screen of Death "jdm" <jdm@jdm.myzen.co.uk>,
> 19.07.2019, 07:28:
>
> > I have updated firmware line in kernel as this now includes a few extra
> > lines so not loading all of the available firmware.
>
> > Thanks for advice and I'll see how I get on.
>
> Can you trigger the crash by (over-)exerting the system?
>
> A few years ago I had a box with 4x4GB of RAM and a similar
> crash only occurred during heavy load, say recompiling gcc
> with -j 9. Turned out that _two_ of the four RAM modules were
> faulty. And statistical evidence led me to the conclusion
> that those were only used when the first 8GB were exhausted.
>
> If you can spare the box for a day, boot into memtest and
> let it run for at least 12 hours.
>
> s. 


Also, check if you have cpu isolation turned off in your kernel - when
its on causes this type of crash.


Bill K.



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