From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: from lists.gentoo.org (pigeon.gentoo.org [208.92.234.80]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by finch.gentoo.org (Postfix) with ESMTPS id 95C85138334 for ; Sat, 13 Jul 2019 23:39:00 +0000 (UTC) Received: from pigeon.gentoo.org (localhost [127.0.0.1]) by pigeon.gentoo.org (Postfix) with SMTP id 530A6E0872; Sat, 13 Jul 2019 23:38:59 +0000 (UTC) Received: from smtp.gentoo.org (smtp.gentoo.org [140.211.166.183]) (using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)) (No client certificate requested) by pigeon.gentoo.org (Postfix) with ESMTPS id 15435E0870 for ; Sat, 13 Jul 2019 23:38:58 +0000 (UTC) Received: from grubbs.orbis-terrarum.net (localhost [127.0.0.1]) (using TLSv1.2 with cipher ECDHE-RSA-AES128-SHA (128/128 bits)) (No client certificate requested) by smtp.gentoo.org (Postfix) with ESMTPS id D3B273479D7 for ; Sat, 13 Jul 2019 23:38:56 +0000 (UTC) Received: (qmail 19562 invoked by uid 10000); 13 Jul 2019 23:38:51 -0000 Date: Sat, 13 Jul 2019 23:38:51 +0000 From: "Robin H. Johnson" To: gentoo-project@lists.gentoo.org Subject: [gentoo-project] RFC: draft of Nitrokey survey questions re shipping, usage & satisfaction Message-ID: Precedence: bulk List-Post: List-Help: List-Unsubscribe: List-Subscribe: List-Id: Gentoo Project discussion list X-BeenThere: gentoo-project@lists.gentoo.org Reply-To: gentoo-project@lists.gentoo.org X-Auto-Response-Suppress: DR, RN, NRN, OOF, AutoReply MIME-Version: 1.0 Content-Type: multipart/signed; micalg=pgp-sha512; protocol="application/pgp-signature"; boundary="tvOENZuN7d6HfOWU" Content-Disposition: inline User-Agent: Mutt/1.11.4 (2019-03-13) X-Archives-Salt: 7cbe170f-c325-455c-87be-3dc6504be5f0 X-Archives-Hash: 51ce24ff5e65c3fd373051515b603384 --tvOENZuN7d6HfOWU Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Content-Transfer-Encoding: quoted-printable Hi, I'm trying to put together a survey about the Nitrokey units that the Foundation arranged for devs. The rough goals: - measure shipping results [=3D> quantitative, at least one dev had their s= hipment returned] - measure usage [=3D> quantitative, was this a waste?] - measure satisfaction with nitrokey units [=3D> qualitative] I'm planning on using Google Forms for this, because I'm familiar with that as a survey platform. I'm not going to spin up an entire survey system just keep it entirely libre. I do plan on publishing the results of the survey, with some parts made anonymous/redacted. The form will NOT require sign-in, but there will be a field for entering your developer name. I would appreciate both public & private input, both about this as a survey, and meta-input about future surveys to measure success of particular programs. Draft questions: ---------------- Setup: - Dev Username [textfield] Shipping: - Did you order a nitrokey unit? boolean - When did you placed the order (optional) Y/M/D - When did you received the order (optional) Y/M/D - How many nitrokey units did you actually receive? [integer] - Did you have to pay any additional charges to receive the unit? - If so, how much did you pay? [numeric] COMMENT: I want to be able to adjust this question to both per-country cost-of-living and socioeconomic level of different developers within a country. See the demographics at the end. - If so, what were the nature of the charges (e.g. customs) [freetext] - Additional: If you did not receive the order, or got more than one, can you summarize what happened? [freetext] Please do not self-identify in the text. Usage: - Note: per-developer commit count will be extracted from Git - What percentage of your commits use the on-device key? (0..100% in 25% in= crements) - Did you use the units for non-commit signing or encryption? [boolean] - If so, how often? [many times a day, daily, weekly, monthly] Satisfaction: - What setup tooling documentation did you use: [select-many] - Gentoo wiki - Nitrokey docs - Other doc (freetext) - Figured it out by hacking it - Did you find the setup tooling easy to use? [1-5 scale] - Do you find regular usage of the tooling & unit easy? [1-5 scale] - Does the tooling & unit work consistently? [1-5 scale] - Would you have considered purchasing a Nitrokey if the Foundation did not fund it, and cost was not a problem? [1-5 scale] - If you encountered problems, can you summarize some of them? [freetext] Please do not self-identify in the text - What do you feel could have been done better? [freetext] Please do not self-identify in the text Demographics, all optional: - Where are you located: [textfield, ISO country code] - Age bracket [0-17, 18-25, 25-35, 35-45, 45-55, 55-65, 65+] - For your country, what is your household income level, relative to the median income? [select-one] - Decline to answer - Significantly below [<=3D50% below] - Below [20-50% below] - About the same [20% either side of median] - Above [20-50% above] - Significantly above [>=3D50% above] COMMENT: This is specifically to identify need where developers would have trouble purchasing hardware. The complex wording of the question is meant to improve anonymity while identifying socioeconomic need. --=20 Robin Hugh Johnson Gentoo Linux: Dev, Infra Lead, Foundation Treasurer E-Mail : robbat2@gentoo.org GnuPG FP : 11ACBA4F 4778E3F6 E4EDF38E B27B944E 34884E85 GnuPG FP : 7D0B3CEB E9B85B1F 825BCECF EE05E6F6 A48F6136 --tvOENZuN7d6HfOWU Content-Type: application/pgp-signature; name="signature.asc" -----BEGIN PGP SIGNATURE----- Version: GnuPG v2 Comment: Robbat2 @ Orbis-Terrarum Networks - The text below is a digital signature. 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