From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: from lists.gentoo.org (pigeon.gentoo.org [208.92.234.80]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by finch.gentoo.org (Postfix) with ESMTPS id 6F44B138334 for ; Sat, 2 Feb 2019 06:35:23 +0000 (UTC) Received: from pigeon.gentoo.org (localhost [127.0.0.1]) by pigeon.gentoo.org (Postfix) with SMTP id 19226E0933; Sat, 2 Feb 2019 06:35:22 +0000 (UTC) Received: from smtp.gentoo.org (smtp.gentoo.org [140.211.166.183]) (using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)) (No client certificate requested) by pigeon.gentoo.org (Postfix) with ESMTPS id C3DF3E0903 for ; Sat, 2 Feb 2019 06:35:21 +0000 (UTC) Received: from [172.16.0.17] (cpe-72-227-68-175.maine.res.rr.com [72.227.68.175]) (using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)) (No client certificate requested) (Authenticated sender: desultory) by smtp.gentoo.org (Postfix) with ESMTPSA id E2535335D0A; Sat, 2 Feb 2019 06:34:48 +0000 (UTC) Subject: Re: [gentoo-project] Appeals of Moderation Decisions To: gentoo-project@lists.gentoo.org, Rich Freeman References: <2beb3305-396f-8b10-e2a1-4008d8505fa9@gentoo.org> From: desultory Message-ID: Date: Sat, 2 Feb 2019 01:34:21 -0500 User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.8.0 Precedence: bulk List-Post: List-Help: List-Unsubscribe: List-Subscribe: List-Id: Gentoo Project discussion list X-BeenThere: gentoo-project@lists.gentoo.org Reply-To: gentoo-project@lists.gentoo.org X-Auto-Response-Suppress: DR, RN, NRN, OOF, AutoReply MIME-Version: 1.0 In-Reply-To: Content-Type: text/plain; charset=utf-8 Content-Language: en-US Content-Transfer-Encoding: 8bit X-Archives-Salt: 7e8ee442-3c99-4311-8b10-90c0f899e795 X-Archives-Hash: 4b6836b94cf1e4a074e3dc5ec58a85ac On 01/31/19 14:27, Rich Freeman wrote: > On Thu, Jan 31, 2019 at 2:11 PM Rich Freeman wrote: >> >> Can Council define an appeals process for appeals of moderation >> decisions in general for any official Gentoo communications media? I >> think we have this for mailing lists, as Proctors is the only real >> moderation there and Proctors does have an appeals process. I think >> IRC and Forums are the areas with gaps - to the extent that either has >> an appeals process I can't find it documented anywhere (I welcome >> leads in both areas to comment). >> > > Proctors already has a defined appeals process. Minor actions like > warnings or short bans are final, and longer bans are appealable to > Comrel. IMO this is a reasonable balance. > > To the extent that either IRC or Forums formally has a process for > short-term bans (<1wk)/etc I would suggest those also be > non-appealable beyond any internal process these teams have. > > For appeals beyond this I suggest that Comrel also be the point of > appeal. I think Proctors could also work, but it raises the question > of bureaucracy as in theory an IRC op might make a decision, then > Proctors takes an appeal, then Comrel takes an appeal, and then maybe > even Council takes an appeal. That is a lot of appeals. > > Very long-term it might make sense to try to better harmonize how we > do moderation on all these different media, but I think that is really > a separate issue, and doesn't need to be settled right away. I think > that the absence of ANY appeals process in the interim is more of an > issue, as it does leave people who are subject to what might be one > person's decision no real access to due process. Even if all the > moderators are doing a perfect job there should be a process. > > I'd encourage IRC ops or Forums mods to chime in with their thoughts here... > Given prior interaction with ComRel, including their lead expressly including the option to not reply at all in their poll of the members regarding a matter before them (though, to be fair, points for admitting it), as Forums project lead I am disinclined to take on any additional "oversight" without good cause. As originally constituted, proctors were to essentially be CoC enforcement for media no other team was in place (mostly the mailing lists), expanding their role to be yet another level of appeal in media where other teams are in place seems to be muddling their purpose somewhat. The forums appeal process is quite simple: contact us. Aside from spam, there is not much use of direct sanctions by the forums team and when there is simply demonstrating that one is acting in good faith is typically enough to have such sanctions lifted. If a user truly cannot reach some accord with moderators they can try other avenues but any case where that would be plausible is not likely to end in the moderators' decision being overturned by anyone who is not somehow strongly partisan to the party making the appeal and willfully ignoring the actual circumstances of the sanction being levied.