* [gentoo-installer] educating users
@ 2005-09-18 22:08 Andrew Gaffney
2005-09-18 22:49 ` Michael Crute
2005-09-18 23:14 ` Zac Medico
0 siblings, 2 replies; 42+ messages in thread
From: Andrew Gaffney @ 2005-09-18 22:08 UTC (permalink / raw
To: gentoo-installer
This is something that's been in the back of my mind for a while, but I haven't
really come up with any good solutions for.
With the release of the installer, we will be getting a lot of users who have
never done a manual install and haven't/won't read the handbook. This is
obviously not desirable due to the increased amount of dumb questions that will
flood #gentoo and the gentoo-user ML.
My idea was for a "quiz" from the handbook before the user is allowed to use the
installer. This would force them to atleast skim the handbook before using the
installer. This idea has been met with a lot of resistance by other developers,
even though I had a lot of support for it about 6-8 months back.
Do anyone else have a better idea?
--
Andrew Gaffney http://dev.gentoo.org/~agaffney/
Gentoo Linux Developer Installer Project
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-18 22:08 [gentoo-installer] educating users Andrew Gaffney
@ 2005-09-18 22:49 ` Michael Crute
2005-09-18 23:14 ` Zac Medico
1 sibling, 0 replies; 42+ messages in thread
From: Michael Crute @ 2005-09-18 22:49 UTC (permalink / raw
To: gentoo-installer
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On 9/18/05, Andrew Gaffney <agaffney@gentoo.org> wrote:
>
> This is something that's been in the back of my mind for a while, but I
> haven't
> really come up with any good solutions for.
>
> With the release of the installer, we will be getting a lot of users who
> have
> never done a manual install and haven't/won't read the handbook. This is
> obviously not desirable due to the increased amount of dumb questions that
> will
> flood #gentoo and the gentoo-user ML.
>
> My idea was for a "quiz" from the handbook before the user is allowed to
> use the
> installer. This would force them to atleast skim the handbook before using
> the
> installer. This idea has been met with a lot of resistance by other
> developers,
> even though I had a lot of support for it about 6-8 months back.
>
> Do anyone else have a better idea?
>
>
Hmm... I'm not sure I know what you are saying about the impending flood of
noobs but I don't quite agree with the quiz. Perhaps we should have a
required reading similar to a license agreement that explains the fact
Gentoo isn't an easy distro for those new to Linux that you have to read to
use the installer. I'm not sure that there is really a good answer to this
question.
-Mike
--
________________________________
Michael E. Crute
Software Developer
SoftGroup Development Corporation
Linux, because reboots are for installing hardware.
"In a world without walls and fences, who needs windows and gates?"
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-18 22:08 [gentoo-installer] educating users Andrew Gaffney
2005-09-18 22:49 ` Michael Crute
@ 2005-09-18 23:14 ` Zac Medico
2005-09-18 23:37 ` Łukasz Damentko
1 sibling, 1 reply; 42+ messages in thread
From: Zac Medico @ 2005-09-18 23:14 UTC (permalink / raw
To: gentoo-installer
Andrew Gaffney wrote:
> This is something that's been in the back of my mind for a while, but I
> haven't really come up with any good solutions for.
>
> With the release of the installer, we will be getting a lot of users who
> have never done a manual install and haven't/won't read the handbook.
> This is obviously not desirable due to the increased amount of dumb
> questions that will flood #gentoo and the gentoo-user ML.
>
> My idea was for a "quiz" from the handbook before the user is allowed to
> use the installer. This would force them to atleast skim the handbook
> before using the installer. This idea has been met with a lot of
> resistance by other developers, even though I had a lot of support for
> it about 6-8 months back.
>
> Do anyone else have a better idea?
>
I am strongly opposed to a quiz because it could possibly put an unnecessary burden on technically qualified people. I would prefer a strong warning message as suggested by Michael.
If they exist, we will find ways to deal with the "floods of newbies" who disregard the warning. For example, we could have separate channels/mailing lists for newbies. If they use the wrong channel/list, then we should politely inform them that they have breached the accepted etiquette standards and point them in the right direction.
Zac
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-18 23:14 ` Zac Medico
@ 2005-09-18 23:37 ` Łukasz Damentko
2005-09-19 0:04 ` Zac Medico
2005-09-19 4:08 ` Nick Dimiduk
0 siblings, 2 replies; 42+ messages in thread
From: Łukasz Damentko @ 2005-09-18 23:37 UTC (permalink / raw
To: gentoo-installer
> If they use the wrong channel/list, then we should politely inform them
> that they have breached the accepted etiquette standards and point them
> in the right direction.
And you will spend whole life on pointing them in right direction...
I dislike the idea of quiz, i'd prefer opening them handbook page in
firefox at the start of installer's GNOME, just to show what they can
use. As for flood of them to forums or mailing lists, well, it's good
to let noobs help each other, we don't have to answer their
questions... do we? :)
with regards,
Łukasz Damentko
--
GDP minion
polish lead translator
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-18 23:37 ` Łukasz Damentko
@ 2005-09-19 0:04 ` Zac Medico
2005-09-19 0:15 ` Łukasz Damentko
2005-09-19 4:08 ` Nick Dimiduk
1 sibling, 1 reply; 42+ messages in thread
From: Zac Medico @ 2005-09-19 0:04 UTC (permalink / raw
To: gentoo-installer
Łukasz Damentko wrote:
>>If they use the wrong channel/list, then we should politely inform them
>>that they have breached the accepted etiquette standards and point them
>>in the right direction.
>
>
> And you will spend whole life on pointing them in right direction...
>
Well if it is a raging flood, then we have to adapt our strategy. For example, restrict voice in #gentoo and make people take a quiz in order to subscribe to the gentoo-user mailing list. There could be newbie channels/lists with fewer requirements.
Zac
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 0:04 ` Zac Medico
@ 2005-09-19 0:15 ` Łukasz Damentko
2005-09-19 0:51 ` Zac Medico
0 siblings, 1 reply; 42+ messages in thread
From: Łukasz Damentko @ 2005-09-19 0:15 UTC (permalink / raw
To: gentoo-installer
On Sun, 18 Sep 2005 17:04:53 -0700
Zac Medico <zmedico@gmail.com> wrote:
> Łukasz Damentko wrote:
> >>If they use the wrong channel/list, then we should politely inform them
> >>that they have breached the accepted etiquette standards and point them
> >>in the right direction.
> >
> >
> > And you will spend whole life on pointing them in right direction...
> >
>
> Well if it is a raging flood, then we have to adapt our strategy.
> For example, restrict voice in #gentoo and make people take a quiz in
> order to subscribe to the gentoo-user mailing list. There could be
> newbie channels/lists with fewer requirements.
Do you really think that so many people will suddenly start using
Gentoo that we won't be able to handle them and point to the
appropriate RTFM? :)
Anyways, let's talk about quiz, that's the fun part, what questions
would you like to see in it?
with regards
Łukasz Damentko
--
GDP minion
polish lead translator
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 0:15 ` Łukasz Damentko
@ 2005-09-19 0:51 ` Zac Medico
0 siblings, 0 replies; 42+ messages in thread
From: Zac Medico @ 2005-09-19 0:51 UTC (permalink / raw
To: gentoo-installer
Łukasz Damentko wrote:
> On Sun, 18 Sep 2005 17:04:53 -0700
> Zac Medico <zmedico@gmail.com> wrote:
>
>
>>Łukasz Damentko wrote:
>>
>>>>If they use the wrong channel/list, then we should politely inform them
>>>>that they have breached the accepted etiquette standards and point them
>>>>in the right direction.
>>>
>>>
>>>And you will spend whole life on pointing them in right direction...
>>>
>>
>>Well if it is a raging flood, then we have to adapt our strategy.
>>For example, restrict voice in #gentoo and make people take a quiz in
>>order to subscribe to the gentoo-user mailing list. There could be
>>newbie channels/lists with fewer requirements.
>
>
> Do you really think that so many people will suddenly start using
> Gentoo that we won't be able to handle them and point to the
> appropriate RTFM? :)
By "pointing them in the right direction" I meant a quick RTFM or pointing them toward a more appropriate channel/list.
>
> Anyways, let's talk about quiz, that's the fun part, what questions
> would you like to see in it?
I would suggest that such a quiz would be multiple choice (for automatic scoring) and would test important points covered in various gentoo docs such as the handbook.
Zac
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-18 23:37 ` Łukasz Damentko
2005-09-19 0:04 ` Zac Medico
@ 2005-09-19 4:08 ` Nick Dimiduk
2005-09-19 6:07 ` Bryan Quigley
1 sibling, 1 reply; 42+ messages in thread
From: Nick Dimiduk @ 2005-09-19 4:08 UTC (permalink / raw
To: gentoo-installer
Łukasz Damentko wrote:
> I dislike the idea of quiz, i'd prefer opening them handbook page in
> firefox at the start of installer's GNOME, just to show what they can
> use.
I agree that a pre-install quiz is a poor solution to this perceived
problem. This doesn't seem like an appropriate role for the installer.
What is to stop people from grabbing a list of correct answers before
installation begins? How will public relations be able to put an
up-spin on the installer not trusting people to be l33t enough to use
it? Not good for the community, me thinks.
Gentoo has always come with the disclaimer of being good for learning
about Linux and open source software. I don't see why the suggestion of
prior Linux experience will change with the advent of the installer.
That being said, I know nothing about the installer other than the bits
I've picked up on list. Please forgive me if this is spam.
Regards,
-Nick Dimiduk
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 4:08 ` Nick Dimiduk
@ 2005-09-19 6:07 ` Bryan Quigley
2005-09-19 13:24 ` Chris Gianelloni
0 siblings, 1 reply; 42+ messages in thread
From: Bryan Quigley @ 2005-09-19 6:07 UTC (permalink / raw
To: gentoo-installer
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I am a noob with gentoo and linux. Are you trying to make it harder for me
to install gentoo, and make it take more time?
gentoo was my first real attempt at linux, and I installed it as I read the
handbook. I didnt read and master the handbook before starting the install.
If you believe that someone having trouble with gentoo would ask it on a
list instead of reading the handbook. Then might they just ask the questions
from the test?
On 9/19/05, Nick Dimiduk <ndimiduk@gentoo.org> wrote:
>
> Łukasz Damentko wrote:
> > I dislike the idea of quiz, i'd prefer opening them handbook page in
> > firefox at the start of installer's GNOME, just to show what they can
> > use.
>
> I agree that a pre-install quiz is a poor solution to this perceived
> problem. This doesn't seem like an appropriate role for the installer.
> What is to stop people from grabbing a list of correct answers before
> installation begins? How will public relations be able to put an
> up-spin on the installer not trusting people to be l33t enough to use
> it? Not good for the community, me thinks.
>
> Gentoo has always come with the disclaimer of being good for learning
> about Linux and open source software. I don't see why the suggestion of
> prior Linux experience will change with the advent of the installer.
>
> That being said, I know nothing about the installer other than the bits
> I've picked up on list. Please forgive me if this is spam.
>
> Regards,
> -Nick Dimiduk
> --
> gentoo-installer@gentoo.org mailing list
>
>
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 6:07 ` Bryan Quigley
@ 2005-09-19 13:24 ` Chris Gianelloni
2005-09-19 13:30 ` Paul J. Wilson
0 siblings, 1 reply; 42+ messages in thread
From: Chris Gianelloni @ 2005-09-19 13:24 UTC (permalink / raw
To: gentoo-installer
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On Mon, 2005-09-19 at 02:07 -0400, Bryan Quigley wrote:
> I am a noob with gentoo and linux. Are you trying to make it harder
> for me to install gentoo, and make it take more time?
I think what Andrew is trying to do is curb the people out there that
think that using a graphical installer makes Gentoo any easier to
install, when it does not.
> gentoo was my first real attempt at linux, and I installed it as I
> read the handbook. I didnt read and master the handbook before
> starting the install.
You don't have to read and master it, you just have to follow it. The
problem here is stemming from people that are refusing to read the
Handbook, then wondering why they can't get Gentoo installed and are
starting to flood our support channels with questions answered in the
Handbook.
> If you believe that someone having trouble with gentoo would ask it on
> a list instead of reading the handbook. Then might they just ask the
> questions from the test?
Exactly. This is the reason why I think any kind of quiz would be
pretty pointless. Perhaps a starting page that tells the user that the
documentation is located in the Handbook and that they should read the
Handbook before asking questions would be good, but anything as
pervasive as a quiz is pretty much wasted time on both the developer's
part and the user's.
Do we need a copy of the Handbook on the CD for use by the installer?
That shouldn't be a problem and is of minimal size. One other thing
that we will need is information on the installer added to the Handbook,
as right now, a lot of assumptions are made that the users will be able
to translate the command-line options from the Handbook into clicks (or
selections) in the installer front-ends.
Yes, it is going to take a lot of work. Yes, it is going to suck. Yes,
I recommend trying to find and bribe one of the docs team members into
being an installer docs monkey for a short while. ;]
--
Chris Gianelloni
Release Engineering - Strategic Lead
Games - Developer
Gentoo Linux
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 13:24 ` Chris Gianelloni
@ 2005-09-19 13:30 ` Paul J. Wilson
2005-09-19 20:41 ` Michael Miller
0 siblings, 1 reply; 42+ messages in thread
From: Paul J. Wilson @ 2005-09-19 13:30 UTC (permalink / raw
To: gentoo-installer
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On 9/19/05, Chris Gianelloni <wolf31o2@gentoo.org> wrote:
>
> On Mon, 2005-09-19 at 02:07 -0400, Bryan Quigley wrote:
> > I am a noob with gentoo and linux. Are you trying to make it harder
> > for me to install gentoo, and make it take more time?
>
> I think what Andrew is trying to do is curb the people out there that
> think that using a graphical installer makes Gentoo any easier to
> install, when it does not.
>
> > gentoo was my first real attempt at linux, and I installed it as I
> > read the handbook. I didnt read and master the handbook before
> > starting the install.
>
> You don't have to read and master it, you just have to follow it. The
> problem here is stemming from people that are refusing to read the
> Handbook, then wondering why they can't get Gentoo installed and are
> starting to flood our support channels with questions answered in the
> Handbook.
>
> > If you believe that someone having trouble with gentoo would ask it on
> > a list instead of reading the handbook. Then might they just ask the
> > questions from the test?
>
> Exactly. This is the reason why I think any kind of quiz would be
> pretty pointless. Perhaps a starting page that tells the user that the
> documentation is located in the Handbook and that they should read the
> Handbook before asking questions would be good, but anything as
> pervasive as a quiz is pretty much wasted time on both the developer's
> part and the user's.
>
> Do we need a copy of the Handbook on the CD for use by the installer?
> That shouldn't be a problem and is of minimal size. One other thing
> that we will need is information on the installer added to the Handbook,
> as right now, a lot of assumptions are made that the users will be able
> to translate the command-line options from the Handbook into clicks (or
> selections) in the installer front-ends.
>
> Yes, it is going to take a lot of work. Yes, it is going to suck. Yes,
> I recommend trying to find and bribe one of the docs team members into
> being an installer docs monkey for a short while. ;]
>
> --
> Chris Gianelloni
> Release Engineering - Strategic Lead
> Games - Developer
> Gentoo Linux
>
>
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* Re: [gentoo-installer] educating users
2005-09-19 13:30 ` Paul J. Wilson
@ 2005-09-19 20:41 ` Michael Miller
2005-09-19 21:16 ` Chris Gianelloni
2005-09-19 21:34 ` Paul J. Wilson
0 siblings, 2 replies; 42+ messages in thread
From: Michael Miller @ 2005-09-19 20:41 UTC (permalink / raw
To: gentoo-installer
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I dislike the idea of a quiz to use the installer. As much as I hate to
admit it, I am a "newbie" to gentoo, to some degree. However, I did manage
to fairly easily install it by reading the handbook. It is pretty much just
following directions, being very time consuming(took me about 2-3 days to
get my first gentoo box up). I think personally, that a special guide should
be written for the installer detailing everything needed to be done. If you
are very insistant upon getting rid of the "newbies" in the IRC channel, and
insist on having some kind of quiz, I'd make a quiz to enter the IRC
channel.
Not to rant on, but my stance on gentoo, albeit against many of the
developers, is that it is a fast operating system. That is, in my view, the
only thing seperating it from other distros save for portage. Many people
like to tweak every last bit of performance out of gentoo, which is great!
However, I think gentoo should indeed be more user friendly. Don't get me
wrong-I CAN install gentoo, and edit configuration files, but it is very
time consuming, and not time efficent for me. I wish gentoo was very easy to
install(like redhat), and included an easy to use configuration tweaker
where you could EASILY change your cflags for basic optimizations for
specific processors(you could select p4, amd64, etc etc). You would of
course be able to manually edit it as well. The thing that I find so
daunting about linux, as compared to windows, is the fact that you have to
know what almost every single file does. Wanna change your sound card? You
have to know where /etc/alsa is. It is these kinds of things that frustrate
me. Don't get me wrong, I know MANY, if not all but me on this mailing list,
are opposed to catering to end users who don't want to have to memorize a 40
page guide to know how to install gentoo in their head, but I think it would
be a good idea to have gentoo easy to configure. I'm not saying someone who
doesn't know how to install Windows will know how to setup and run a gentoo
installation, but I think it should be easier to run then it currently is.
On another side note I things that the thing that is blocking linux from
the end user are application installation, and driver installation. Come up
with an easy way to do both of these, and i'll never use win32 again :).
Again, I want to reidorate, I realize that the main focus of gentoo is to
cater to so called "power users" who know everything about Linux, and tweak
everything in it. I just wish that I could have a tweakable operating system
without reading 40 pages each time I installed it!
Sorry for the long rant :),
Mike
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 20:41 ` Michael Miller
@ 2005-09-19 21:16 ` Chris Gianelloni
2005-09-20 2:11 ` Donnie Berkholz
2005-09-19 21:34 ` Paul J. Wilson
1 sibling, 1 reply; 42+ messages in thread
From: Chris Gianelloni @ 2005-09-19 21:16 UTC (permalink / raw
To: gentoo-installer
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On Mon, 2005-09-19 at 16:41 -0400, Michael Miller wrote:
> Not to rant on, but my stance on gentoo, albeit against many of the
> developers, is that it is a fast operating system. That is, in my
Gentoo, under most circumstances, is not any faster than any other
distribution. In fact, in most cases, other distributions are faster
due to their heavy use of prelink.
> view, the only thing seperating it from other distros save for
> portage. Many people like to tweak every last bit of performance out
I'm sorry to hear that you missed out on the most important part of
Gentoo, and that is empowering you to use your system as you like and
configure it how you wish.
> of gentoo, which is great! However, I think gentoo should indeed be
> more user friendly. Don't get me wrong-I CAN install gentoo, and edit
> configuration files, but it is very time consuming, and not time
> efficent for me. I wish gentoo was very easy to install(like redhat),
That isn't the reason for this project, nor will it ever be. Gentoo
will never be easy to install simply because we don't make decisions for
you. This means there will *always* be a huge installation guide and
lots of options to chose from. Sure, we could take away all decisions
and make it a simple "Next, Next, Next, Finish" installer like Red Hat
or Windows, but that would kill Gentoo's primary advantage.
> and included an easy to use configuration tweaker where you could
> EASILY change your cflags for basic optimizations for specific
> processors(you could select p4, amd64, etc etc). You would of course
Well, considering the only CFLAGS option you ever really need to change
is -march, I don't see the issue. See, us developers don't recommend
anything further than "-O2 -march=${subarch} -pipe" for any
installation. Funny enough, that is what the stages default to, anyway.
Amazing how that works, isn't it? *grin*
Also, a configuration tool is beyond the scope of the installer project,
at least currently. This project is for the design of a rapid
deployment tool for Gentoo.
> be able to manually edit it as well. The thing that I find so
> daunting about linux, as compared to windows, is the fact that you
> have to know what almost every single file does. Wanna change your
> sound card? You have to know where /etc/alsa is. It is these kinds of
You know that many consider this to be one of the primary reasons *for*
using Linux, right? I'd rather know what every file on my system does
than have 2GB of crap in "System32" that I'm not allowed to touch or
look at for fear of it completely hosing up my system.
> things that frustrate me. Don't get me wrong, I know MANY, if not all
> but me on this mailing list, are opposed to catering to end users who
> don't want to have to memorize a 40 page guide to know how to install
> gentoo in their head, but I think it would be a good idea to have
> gentoo easy to configure. I'm not saying someone who doesn't know how
Well, we probably cater to "end users" more than most distributions,
through our excellent documentation. Nobody expects you to remember it
all. That's why we put the documentation on all of our release media.
We also have it available online in several forms. We even translate it
into a bunch of languages, for non-English speakers.
The main thing to understand is that Linux is complex, as is any
operating system. A computer is not a simple device like a TV or VCR.
Instead it is a complex system of interconnected parts. You cannot
treat it like an appliance and expect to get good results from it. This
is why we have such a dearth of information available at your disposal.
> to install Windows will know how to setup and run a gentoo
> installation, but I think it should be easier to run then it currently
> is.
There's no skill involved in installing Windows, nor Gentoo. If you can
click "Next" then you can install Windows. If you can read and follow
directions, then you can install Gentoo. It requires no real critical
thinking to follow instructions. ;]
> On another side note I things that the thing that is blocking linux
> from the end user are application installation, and driver
> installation. Come up with an easy way to do both of these, and i'll
> never use win32 again :).
emerge $program?
genkernel all?
How much easier can it be? I mean, we already beat the snot out of
Windows for usability. Want Mozilla Firefox? Type "emerge
mozilla-firefox" and wait. If you wanted to do the same thing under
Windows, you would need to open a web browser, surf to
www.mozilla.org/firefox, grab a zip file of firefox, unzip it (hoping
you have an application to do so), run setup.exe, click "Next" 50
bazillion times, then click on "Finish". This is a massive number of
steps to do a simple task, yet people claim that Linux is too hard to
use.
How about adding drivers? Well, if you use genkernel, then you'll have
every driver pre-configured and ready to go on your system, minus one or
two minor things (yeah, graphics drivers suck). If you follow the
Handbook and install coldplug, then you'll have 0 configuration to do.
> Again, I want to reidorate, I realize that the main focus of gentoo is
> to cater to so called "power users" who know everything about Linux,
No. The main focus of Gentoo is to *empower* *all* users to do what
they want with Linux. This can be anyone from a person who has never
touched Linux to a 30-year Unix veteran. You aren't required to really
know what you're doing to use Gentoo. You're just required to read and
comprehend.
> and tweak everything in it. I just wish that I could have a tweakable
> operating system without reading 40 pages each time I installed it!
Feel free to write one.
One thing I always find humorous is the comparisons with Windows and
Linux where everyone claims Windows is easier. It isn't. In most cases
you have to do at *least* twice as much work to get something done. The
main issue is that you're already *used* to doing all of that work, so
it doesn't *seem* like you're doing so much work. Take my Firefox
example above and you'll understand what I mean.
Anyway, this is *way* off-topic for this list, so I'll shut up now. ;]
--
Chris Gianelloni
Release Engineering - Strategic Lead
Games - Developer
Gentoo Linux
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 20:41 ` Michael Miller
2005-09-19 21:16 ` Chris Gianelloni
@ 2005-09-19 21:34 ` Paul J. Wilson
2005-09-19 23:33 ` Andrew Gaffney
2005-09-20 1:32 ` Zac Medico
1 sibling, 2 replies; 42+ messages in thread
From: Paul J. Wilson @ 2005-09-19 21:34 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 5559 bytes --]
The way I see it, the problem is not about the gentoo installer, but a
problem of perceptions between the developers and the users. There is a
further division between the "power users" and the "noobs".
It's easier said than done, but each side should step outside their own
experience. To a developer, "easy" meains opening VI and drawing on their
knowledge of hot keys and bash syntax. To the average user, "easy" means
selecting options from a menu , or not selecting anything at all to have
things turn out as intended.
Regular, everyday users tend not to have the time to spend on the finter
points of linux and gentoo in particular. If the aim of the gentoo installer
project is to make Gentoo more accessable to these types of users, then it's
not unreasonable to expect these users to reach out somewhere for
instruction. The fact that they DO reach out to the developers is an
indication that 1. the answers are not obvious to them and 2. they are
INTERESTED and willing to participate at some level. The fact that their
interest, ability or level of participation does not match the same
characteristics of the developers should not matter. Not everyone thinks
alike. Not everyone has the same interests. Almost everyone wants to
compute.
It's also obvious from the responses that some users do NOT find the
handbook accessable. This can't be simply explained away by lack of
intelligence. Again, what is obvious to some is not obvious to others,
especially those who are not trained to think in technical terms. Brushing
off the questions of every-day users as the work of "noobs" is a very easy
and sloppy thing to do.
There is a huge disconnect happening here. On the one hand, the Gentoo front
matter seems to state that Gentoo is "all about choices" and goes on to
strongly imply that the distribution can be all things to all users. There
are a sub-set of users who 1. don't find the detail and fine-point
instruction in the manual helpful 2. don't have the time to manually
configure everything or 3. are not computer literate. It's obvious that
there are large numbers of people who want to use gentoo but whose needs are
not being met. I have the impression that the gentoo-installer project is an
attempt to meet the needs of such users.
I applaud the efforts of the installer devs and Gentoo at large. I use
Gentoo on 5 machines, including this laptop. I think the installer is a
great idea.
I hope this honest and heartfelt criticism reaches you as intended: with
respect and earnestness. I've been lurking on the mailing list a long time
and I finally decided to throw in my two bits.
Take Care
Paolo
On 9/19/05, Michael Miller <1337mail@gmail.com> wrote:
>
> I dislike the idea of a quiz to use the installer. As much as I hate to
> admit it, I am a "newbie" to gentoo, to some degree. However, I did manage
> to fairly easily install it by reading the handbook. It is pretty much just
> following directions, being very time consuming(took me about 2-3 days to
> get my first gentoo box up). I think personally, that a special guide should
> be written for the installer detailing everything needed to be done. If you
> are very insistant upon getting rid of the "newbies" in the IRC channel, and
> insist on having some kind of quiz, I'd make a quiz to enter the IRC
> channel.
> Not to rant on, but my stance on gentoo, albeit against many of the
> developers, is that it is a fast operating system. That is, in my view, the
> only thing seperating it from other distros save for portage. Many people
> like to tweak every last bit of performance out of gentoo, which is great!
> However, I think gentoo should indeed be more user friendly. Don't get me
> wrong-I CAN install gentoo, and edit configuration files, but it is very
> time consuming, and not time efficent for me. I wish gentoo was very easy to
> install(like redhat), and included an easy to use configuration tweaker
> where you could EASILY change your cflags for basic optimizations for
> specific processors(you could select p4, amd64, etc etc). You would of
> course be able to manually edit it as well. The thing that I find so
> daunting about linux, as compared to windows, is the fact that you have to
> know what almost every single file does. Wanna change your sound card? You
> have to know where /etc/alsa is. It is these kinds of things that frustrate
> me. Don't get me wrong, I know MANY, if not all but me on this mailing list,
> are opposed to catering to end users who don't want to have to memorize a 40
> page guide to know how to install gentoo in their head, but I think it would
> be a good idea to have gentoo easy to configure. I'm not saying someone who
> doesn't know how to install Windows will know how to setup and run a gentoo
> installation, but I think it should be easier to run then it currently is.
> On another side note I things that the thing that is blocking linux from
> the end user are application installation, and driver installation. Come up
> with an easy way to do both of these, and i'll never use win32 again :).
> Again, I want to reidorate, I realize that the main focus of gentoo is to
> cater to so called "power users" who know everything about Linux, and tweak
> everything in it. I just wish that I could have a tweakable operating system
> without reading 40 pages each time I installed it!
> Sorry for the long rant :),
> Mike
>
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 21:34 ` Paul J. Wilson
@ 2005-09-19 23:33 ` Andrew Gaffney
2005-09-20 0:42 ` Paul J. Wilson
2005-09-20 6:34 ` David Marchbanks
2005-09-20 1:32 ` Zac Medico
1 sibling, 2 replies; 42+ messages in thread
From: Andrew Gaffney @ 2005-09-19 23:33 UTC (permalink / raw
To: gentoo-installer
Paul J. Wilson wrote:
> The way I see it, the problem is not about the gentoo installer, but a
> problem of perceptions between the developers and the users. There is a
> further division between the "power users" and the "noobs".
>
> It's easier said than done, but each side should step outside their own
> experience. To a developer, "easy" meains opening VI and drawing on
> their knowledge of hot keys and bash syntax. To the average user, "easy"
> means selecting options from a menu , or not selecting anything at all
> to have things turn out as intended.
To me, "easy" means following the very clear directions layed out for you in the
install guide and being able to use nano. I may be wrong, but I believe my cat
can use nano.
> Regular, everyday users tend not to have the time to spend on the finter
> points of linux and gentoo in particular. If the aim of the gentoo
> installer project is to make Gentoo more accessable to these types of
> users, then it's not unreasonable to expect these users to reach out
That's not the aim. The aim is to make installs *faster* and more
automated...not easier.
> It's also obvious from the responses that some users do NOT find the
> handbook accessable. This can't be simply explained away by lack of
> intelligence. Again, what is obvious to some is not obvious to others,
> especially those who are not trained to think in technical terms.
> Brushing off the questions of every-day users as the work of "noobs" is
> a very easy and sloppy thing to do.
People who can't follow the handbook are people that can't pay attention long
enough to read a complete sentence. If someone can't install Gentoo because of
ADD, that's not our problem.
> There is a huge disconnect happening here. On the one hand, the Gentoo
> front matter seems to state that Gentoo is "all about choices" and goes
> on to strongly imply that the distribution can be all things to all
> users. There are a sub-set of users who 1. don't find the detail and
> fine-point instruction in the manual helpful 2. don't have the time to
> manually configure everything or 3. are not computer literate. It's
> obvious that there are large numbers of people who want to use gentoo
> but whose needs are not being met. I have the impression that the
> gentoo-installer project is an attempt to meet the needs of such users.
Gentoo is not exactly targeted at *any* of those groups of users. As stated
above, that is *not* the intention of the installer.
--
Andrew Gaffney http://dev.gentoo.org/~agaffney/
Gentoo Linux Developer Installer Project
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 23:33 ` Andrew Gaffney
@ 2005-09-20 0:42 ` Paul J. Wilson
2005-09-20 6:34 ` David Marchbanks
1 sibling, 0 replies; 42+ messages in thread
From: Paul J. Wilson @ 2005-09-20 0:42 UTC (permalink / raw
To: gentoo-installer
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Deaf ears.
On 9/19/05, Andrew Gaffney <agaffney@gentoo.org> wrote:
>
> Paul J. Wilson wrote:
> > The way I see it, the problem is not about the gentoo installer, but a
> > problem of perceptions between the developers and the users. There is a
> > further division between the "power users" and the "noobs".
> >
> > It's easier said than done, but each side should step outside their own
> > experience. To a developer, "easy" meains opening VI and drawing on
> > their knowledge of hot keys and bash syntax. To the average user, "easy"
> > means selecting options from a menu , or not selecting anything at all
> > to have things turn out as intended.
>
> To me, "easy" means following the very clear directions layed out for you
> in the
> install guide and being able to use nano. I may be wrong, but I believe my
> cat
> can use nano.
>
> > Regular, everyday users tend not to have the time to spend on the finter
> > points of linux and gentoo in particular. If the aim of the gentoo
> > installer project is to make Gentoo more accessable to these types of
> > users, then it's not unreasonable to expect these users to reach out
>
> That's not the aim. The aim is to make installs *faster* and more
> automated...not easier.
>
> > It's also obvious from the responses that some users do NOT find the
> > handbook accessable. This can't be simply explained away by lack of
> > intelligence. Again, what is obvious to some is not obvious to others,
> > especially those who are not trained to think in technical terms.
> > Brushing off the questions of every-day users as the work of "noobs" is
> > a very easy and sloppy thing to do.
>
> People who can't follow the handbook are people that can't pay attention
> long
> enough to read a complete sentence. If someone can't install Gentoo
> because of
> ADD, that's not our problem.
>
> > There is a huge disconnect happening here. On the one hand, the Gentoo
> > front matter seems to state that Gentoo is "all about choices" and goes
> > on to strongly imply that the distribution can be all things to all
> > users. There are a sub-set of users who 1. don't find the detail and
> > fine-point instruction in the manual helpful 2. don't have the time to
> > manually configure everything or 3. are not computer literate. It's
> > obvious that there are large numbers of people who want to use gentoo
> > but whose needs are not being met. I have the impression that the
> > gentoo-installer project is an attempt to meet the needs of such users.
>
> Gentoo is not exactly targeted at *any* of those groups of users. As
> stated
> above, that is *not* the intention of the installer.
>
> --
> Andrew Gaffney http://dev.gentoo.org/~agaffney/
> Gentoo Linux Developer Installer Project
> --
> gentoo-installer@gentoo.org mailing list
>
>
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 21:34 ` Paul J. Wilson
2005-09-19 23:33 ` Andrew Gaffney
@ 2005-09-20 1:32 ` Zac Medico
2005-09-20 13:30 ` Paul de Vrieze
1 sibling, 1 reply; 42+ messages in thread
From: Zac Medico @ 2005-09-20 1:32 UTC (permalink / raw
To: gentoo-installer
Paul J. Wilson wrote:
> Regular, everyday users tend not to have the time to spend on the finer
> points of linux and gentoo in particular.
These "everyday users" are unqualified to administrate a Gentoo box for various reasons including the inherent complexity of a source based distribution. A binary distribution with lots of "hand holding" would better suit their needs. Perhaps they could even use a binary distribution of Gentoo itself, but supported by some other entity.
Sure, an "everyday user" can *use* Gentoo, but administration is best left to experts. That's all IMO, of course. ;)
Zac
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 21:16 ` Chris Gianelloni
@ 2005-09-20 2:11 ` Donnie Berkholz
2005-09-20 5:09 ` mike.gross
2005-09-20 12:02 ` Erick Michau
0 siblings, 2 replies; 42+ messages in thread
From: Donnie Berkholz @ 2005-09-20 2:11 UTC (permalink / raw
To: gentoo-installer
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Chris Gianelloni wrote:
| Gentoo, under most circumstances, is not any faster than any other
| distribution. In fact, in most cases, other distributions are faster
| due to their heavy use of prelink.
Just FEATURES="prelink" mostly equalizes that.
Thanks,
Donnie
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--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-20 2:11 ` Donnie Berkholz
@ 2005-09-20 5:09 ` mike.gross
2005-09-20 12:02 ` Erick Michau
1 sibling, 0 replies; 42+ messages in thread
From: mike.gross @ 2005-09-20 5:09 UTC (permalink / raw
To: gentoo-installer
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On 9/19/05, Donnie Berkholz <spyderous@gentoo.org> wrote:
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Chris Gianelloni wrote:
> | Gentoo, under most circumstances, is not any faster than any other
> | distribution. In fact, in most cases, other distributions are faster
> | due to their heavy use of prelink.
>
> Just FEATURES="prelink" mostly equalizes that.
>
> Thanks,
> Donnie
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> -----END PGP SIGNATURE-----
> --
> gentoo-installer@gentoo.org mailing list
>
>
It seems to me that it would be a very good idea to plant the Gentoo
handbook right in front in a browser when the desktop comes up. Or at least
put a link to it on the desktop. Give the noobs a fighting chance!
--
"99% of the people in this world are fools, and the rest of us are in great
danger of contagion."
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-19 23:33 ` Andrew Gaffney
2005-09-20 0:42 ` Paul J. Wilson
@ 2005-09-20 6:34 ` David Marchbanks
1 sibling, 0 replies; 42+ messages in thread
From: David Marchbanks @ 2005-09-20 6:34 UTC (permalink / raw
To: gentoo-installer
ok, there is no need for a quiz, nor a need for a requirement for installing
gentoo. if someone looks at gentoo and isn't ready, then they'll figure it
out, real quick. for those who percivere like myself a year ago, they'll
figure it out and learn so much about the linux operating system. all i can
say is, be patient with those noobs, people come to the forum and ask
questions only because there isn't a nice way of tracking fixes and howto's
other than gentoo-wiki. all i can really suggest past that is get the gentoo
website integrated with the gentoo-wiki and push for that being the howto's,
since it is pretty nice in terms of giving the right instructions.
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-20 2:11 ` Donnie Berkholz
2005-09-20 5:09 ` mike.gross
@ 2005-09-20 12:02 ` Erick Michau
1 sibling, 0 replies; 42+ messages in thread
From: Erick Michau @ 2005-09-20 12:02 UTC (permalink / raw
To: gentoo-installer
Donnie Berkholz wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Chris Gianelloni wrote:
> | Gentoo, under most circumstances, is not any faster than any other
> | distribution. In fact, in most cases, other distributions are faster
> | due to their heavy use of prelink.
>
> Just FEATURES="prelink" mostly equalizes that.
>
> Thanks,
> Donnie
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Hi Donnie,
I know it's a bit off topic here, but "You do not need to set
FEATURES="prelink" in your make.conf file; Portage will automatically
support prelink if it can find the prelink binary."
You only need to "emerge prelink && env-update"
>From the prelink guide.( http://www.gentoo.org/doc/en/prelink-howto.xml )
Just for people information..
Thanks, Erick
(btw greetings for X modularized, very good piece of hard work).
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-20 1:32 ` Zac Medico
@ 2005-09-20 13:30 ` Paul de Vrieze
2005-09-20 13:51 ` Jesse McNelis
0 siblings, 1 reply; 42+ messages in thread
From: Paul de Vrieze @ 2005-09-20 13:30 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 1331 bytes --]
On Tuesday 20 September 2005 03:32, Zac Medico wrote:
> Paul J. Wilson wrote:
> > Regular, everyday users tend not to have the time to spend on the
> > finer points of linux and gentoo in particular.
>
> These "everyday users" are unqualified to administrate a Gentoo box for
> various reasons including the inherent complexity of a source based
> distribution. A binary distribution with lots of "hand holding" would
> better suit their needs. Perhaps they could even use a binary
> distribution of Gentoo itself, but supported by some other entity.
>
> Sure, an "everyday user" can *use* Gentoo, but administration is best
> left to experts. That's all IMO, of course. ;)
I think this indeed sums it up well. Gentoo is not aimed at users who do
not want (or are not capable) to learn some more complex parts of the
unix/linux operating system. That does not mean it's insuitable for
newbees, it means that they have a steep learning curve ahead. Gentoo is
not the most easy distribution around, and this is not the aim of gentoo.
Gentoo is, like any other distro, not a 20 legged spider. It is a source
based distribution with the goal of offering an uptodate, flexible,
vanilla system.
Paul
--
Paul de Vrieze
Gentoo Developer
Mail: pauldv@gentoo.org
Homepage: http://www.devrieze.net
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-20 13:30 ` Paul de Vrieze
@ 2005-09-20 13:51 ` Jesse McNelis
2005-09-20 14:17 ` Chris Gianelloni
2005-09-20 16:25 ` Erick Michau
0 siblings, 2 replies; 42+ messages in thread
From: Jesse McNelis @ 2005-09-20 13:51 UTC (permalink / raw
To: gentoo-installer
On 9/20/05, Paul de Vrieze <pauldv@gentoo.org> wrote:
> On Tuesday 20 September 2005 03:32, Zac Medico wrote:
> > Paul J. Wilson wrote:
> > > Regular, everyday users tend not to have the time to spend on the
> > > finer points of linux and gentoo in particular.
> >
> > These "everyday users" are unqualified to administrate a Gentoo box for
> > various reasons including the inherent complexity of a source based
> > distribution. A binary distribution with lots of "hand holding" would
> > better suit their needs. Perhaps they could even use a binary
> > distribution of Gentoo itself, but supported by some other entity.
> >
> > Sure, an "everyday user" can *use* Gentoo, but administration is best
> > left to experts. That's all IMO, of course. ;)
>
> I think this indeed sums it up well. Gentoo is not aimed at users who do
> not want (or are not capable) to learn some more complex parts of the
> unix/linux operating system. That does not mean it's insuitable for
> newbees, it means that they have a steep learning curve ahead. Gentoo is
> not the most easy distribution around, and this is not the aim of gentoo.
> Gentoo is, like any other distro, not a 20 legged spider. It is a source
> based distribution with the goal of offering an uptodate, flexible,
> vanilla system.
>
> Paul
>
> --
> Paul de Vrieze
> Gentoo Developer
> Mail: pauldv@gentoo.org
> Homepage: http://www.devrieze.net
>
>
>
I've always wondered at the definition of "easy to use".
does "easy to use" mean that you can pick it up and be productive in
an afternoon?
or does "easy to use" mean that once you have put in the hard yards to
learn it, it is extremely easy to do everyday tasks and just as easy
to do complex ones?
- Jesse McNelis
--
=====================
Don't worry, This isn't spam
=====================
Dairy!* is back @ http://jessta.homelinux.net
Running on the Wonderful Gentoo GNU/Linux
Melbourne Wireless Node: GNE
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-20 13:51 ` Jesse McNelis
@ 2005-09-20 14:17 ` Chris Gianelloni
2005-09-20 16:25 ` Erick Michau
1 sibling, 0 replies; 42+ messages in thread
From: Chris Gianelloni @ 2005-09-20 14:17 UTC (permalink / raw
To: gentoo-installer
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On Tue, 2005-09-20 at 23:51 +1000, Jesse McNelis wrote:
> I've always wondered at the definition of "easy to use".
> does "easy to use" mean that you can pick it up and be productive in
> an afternoon?
This definitely isn't Gentoo. Even if you're very familiar with Linux,
it will still take a little while longer to learn the "Gentoo way" of
doing certain things.
> or does "easy to use" mean that once you have put in the hard yards to
> learn it, it is extremely easy to do everyday tasks and just as easy
> to do complex ones?
I find Gentoo to be unbeatable in usability once you've learned the
system. The truth is that any system can be fairly easy to use once
you've trained yourself to use it. It's my personal opinion that Gentoo
tends to be easier to use, as far as usability is concerned, once you've
"learned the ropes", so to speak.
Anyway, this really isn't the place for this discussion, as we've gone
pretty far off-topic for the installer list.
--
Chris Gianelloni
Release Engineering - Strategic Lead
Games - Developer
Gentoo Linux
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-20 16:25 ` Erick Michau
@ 2005-09-20 14:49 ` Chris Gianelloni
2005-09-20 14:53 ` [gentoo-installer] unsubscribe Mr Rayen
0 siblings, 1 reply; 42+ messages in thread
From: Chris Gianelloni @ 2005-09-20 14:49 UTC (permalink / raw
To: gentoo-installer
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On Tue, 2005-09-20 at 16:25 +0000, Erick Michau wrote:
> My point is: if some newbies would like to defend the idea of a quiz or
> whatsoever, could that be possible to post it on forums.gentoo.org
> rather than to this mailing list? We would have much more people reading
> and commenting and more HCI experts to help the devs out if they need
> to. Because now I think the reflexion here is more guided by intuitive
> conceptions rather than theories, which is not bad but not the best way...
I think you're missing the point that this is not designed to make
things easier, but rather quicker. We quite simply are more concerned
with functionality right now than any kind of HCI mumbo-jumbo. The root
problem is that people are assuming that an installer is designed to
make things easier for people. It is not. The primary design of the
installer, according to the project plan laid out when the installer was
first being conceived, is to facilitate rapid deployment. The confusion
comes from the users that think that you run the installer on every
machine you have, rather than run it once, make a profile, and install
it on *hundreds* of machines identically. The installer's primary goal
is to facilitate an enterprise computing need, not any HCI needs of
users. Perhaps once the core functionality has been completed and bugs
have been reduced, this can be looked into, but it isn't so much of a
concern as getting the code written and functional.
--
Chris Gianelloni
Release Engineering - Strategic Lead
Games - Developer
Gentoo Linux
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^ permalink raw reply [flat|nested] 42+ messages in thread
* [gentoo-installer] unsubscribe
2005-09-20 14:49 ` Chris Gianelloni
@ 2005-09-20 14:53 ` Mr Rayen
2005-09-20 14:57 ` Benigno B. Junior
0 siblings, 1 reply; 42+ messages in thread
From: Mr Rayen @ 2005-09-20 14:53 UTC (permalink / raw
To: gentoo-installer
unsubscribe
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* [gentoo-installer] unsubscribe
@ 2005-09-20 14:56 Matthew Thorley
0 siblings, 0 replies; 42+ messages in thread
From: Matthew Thorley @ 2005-09-20 14:56 UTC (permalink / raw
To: gentoo-installer
unsubscribe
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 14:53 ` [gentoo-installer] unsubscribe Mr Rayen
@ 2005-09-20 14:57 ` Benigno B. Junior
2005-09-20 15:09 ` Chris Gianelloni
0 siblings, 1 reply; 42+ messages in thread
From: Benigno B. Junior @ 2005-09-20 14:57 UTC (permalink / raw
To: gentoo-installer
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Oh no! There's no escape from us! ;)
On Tue, 20 Sep 2005 16:53:36 +0200
"Mr Rayen" <draakje02@hotmail.com> wrote:
> unsubscribe
>
>
> --
> gentoo-installer@gentoo.org mailing list
>
--
Benigno B. Junior <bbj@gentux.com.br>, ICQ#112673
Research Group on Computer Networks and Software Engineering
Federal University of Itajuba, Brazil
GPG KeyID: D3995B21
GPG Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xD3995B21
Fingerprint: D3CC 92F7 42F8 8EA7 0EB3 F74B E401 B7E1 D399 5B21
PolarHome.com - Gateway to Freedom
FreeBSD/Ultrix Administration
11:55:32 up 4:45, 5 users, load average: 0.20, 0.25, 0.20
[-- Attachment #2: Type: application/pgp-signature, Size: 189 bytes --]
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 14:57 ` Benigno B. Junior
@ 2005-09-20 15:09 ` Chris Gianelloni
2005-09-20 15:16 ` Michael Crute
0 siblings, 1 reply; 42+ messages in thread
From: Chris Gianelloni @ 2005-09-20 15:09 UTC (permalink / raw
To: gentoo-installer
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On Tue, 2005-09-20 at 11:57 -0300, Benigno B. Junior wrote:
> Oh no! There's no escape from us! ;)
I'm really curious what the big problem with unsubscribing is, or the
sudden urge for people to unsubscribe recently. Every list that I'm on
seems to have had at least 1 person trying to unsubscribe (and failing)
this past week. What I don't understand is why people send to the list
anyway. I don't know of a single mailing list application that accepts
commands to the list itself. Oh well...
http://www.gentoo.org/main/en/lists.xml
"To unsubscribe from a list, send an empty email to:
listname+unsubscribe@gentoo.org"
--
Chris Gianelloni
Release Engineering - Strategic Lead
Games - Developer
Gentoo Linux
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:09 ` Chris Gianelloni
@ 2005-09-20 15:16 ` Michael Crute
2005-09-20 15:27 ` Paul J. Wilson
2005-09-20 15:43 ` Chris Gianelloni
0 siblings, 2 replies; 42+ messages in thread
From: Michael Crute @ 2005-09-20 15:16 UTC (permalink / raw
To: gentoo-installer
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On 9/20/05, Chris Gianelloni <wolf31o2@gentoo.org> wrote:
>
> I don't know of a single mailing list application that accepts
> commands to the list itself. Oh well...
>
Pretty sure that Mailman does and it's common practice on most mailing lists
to unsubscribe by sending unsubscribe to the list. Gentoo is the first one I
have seen that has special command-only addresses.
-Mike
--
________________________________
Michael E. Crute
Software Developer
SoftGroup Development Corporation
Linux, because reboots are for installing hardware.
"In a world without walls and fences, who needs windows and gates?"
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:16 ` Michael Crute
@ 2005-09-20 15:27 ` Paul J. Wilson
2005-09-20 15:31 ` Andrew Gaffney
2005-09-20 15:43 ` Chris Gianelloni
1 sibling, 1 reply; 42+ messages in thread
From: Paul J. Wilson @ 2005-09-20 15:27 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 812 bytes --]
Tried listname+unsubscribe@gentoo.org multiple times and it does not work.
On 9/20/05, Michael Crute <mcrute@gmail.com> wrote:
>
> On 9/20/05, Chris Gianelloni <wolf31o2@gentoo.org> wrote:
> >
> > I don't know of a single mailing list application that accepts
> > commands to the list itself. Oh well...
> >
> Pretty sure that Mailman does and it's common practice on most mailing
> lists to unsubscribe by sending unsubscribe to the list. Gentoo is the first
> one I have seen that has special command-only addresses.
> -Mike
>
> --
> ________________________________
> Michael E. Crute
> Software Developer
> SoftGroup Development Corporation
>
> Linux, because reboots are for installing hardware.
> "In a world without walls and fences, who needs windows and gates?"
>
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:27 ` Paul J. Wilson
@ 2005-09-20 15:31 ` Andrew Gaffney
2005-09-20 15:40 ` Paul J. Wilson
0 siblings, 1 reply; 42+ messages in thread
From: Andrew Gaffney @ 2005-09-20 15:31 UTC (permalink / raw
To: gentoo-installer
Paul J. Wilson wrote:
> Tried listname+unsubscribe@gentoo.org
> <mailto:listname+unsubscribe@gentoo.org> multiple times and it does not
> work.
Did you try replacing "listname" with the name of the list? That usually helps.
--
Andrew Gaffney http://dev.gentoo.org/~agaffney/
Gentoo Linux Developer Installer Project
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:31 ` Andrew Gaffney
@ 2005-09-20 15:40 ` Paul J. Wilson
2005-09-20 15:45 ` Andrew Gaffney
0 siblings, 1 reply; 42+ messages in thread
From: Paul J. Wilson @ 2005-09-20 15:40 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 514 bytes --]
dont be so literal. of course i did.
On 9/20/05, Andrew Gaffney <agaffney@gentoo.org> wrote:
>
> Paul J. Wilson wrote:
> > Tried listname+unsubscribe@gentoo.org
> > <mailto:listname+unsubscribe@gentoo.org> multiple times and it does not
> > work.
>
> Did you try replacing "listname" with the name of the list? That usually
> helps.
>
> --
> Andrew Gaffney http://dev.gentoo.org/~agaffney/
> Gentoo Linux Developer Installer Project
>
> --
> gentoo-installer@gentoo.org mailing list
>
>
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:16 ` Michael Crute
2005-09-20 15:27 ` Paul J. Wilson
@ 2005-09-20 15:43 ` Chris Gianelloni
1 sibling, 0 replies; 42+ messages in thread
From: Chris Gianelloni @ 2005-09-20 15:43 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 669 bytes --]
On Tue, 2005-09-20 at 11:16 -0400, Michael Crute wrote:
> On 9/20/05, Chris Gianelloni <wolf31o2@gentoo.org> wrote:
> I don't know of a single mailing list application that
> accepts
> commands to the list itself. Oh well...
> Pretty sure that Mailman does and it's common practice on most mailing
> lists to unsubscribe by sending unsubscribe to the list. Gentoo is the
> first one I have seen that has special command-only addresses.
I admin a mailman server. It does not.
You send requests to listname-requests@domain instead.
--
Chris Gianelloni
Release Engineering - Strategic Lead
Games - Developer
Gentoo Linux
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:40 ` Paul J. Wilson
@ 2005-09-20 15:45 ` Andrew Gaffney
2005-09-20 15:52 ` Paul J. Wilson
0 siblings, 1 reply; 42+ messages in thread
From: Andrew Gaffney @ 2005-09-20 15:45 UTC (permalink / raw
To: gentoo-installer
Paul J. Wilson wrote:
> dont be so literal. of course i did.
> On 9/20/05, *Andrew Gaffney* <agaffney@gentoo.org
> <mailto:agaffney@gentoo.org>> wrote:
>
> Paul J. Wilson wrote:
> > Tried listname+unsubscribe@gentoo.org
> <mailto:listname+unsubscribe@gentoo.org>
> > <mailto:listname+unsubscribe@gentoo.org
> <mailto:listname+unsubscribe@gentoo.org>> multiple times and it
> does not
> > work.
>
> Did you try replacing "listname" with the name of the list? That
> usually helps.
Then you're defective. I just subscribed and unsubscribed one of my other email
addresses using gentoo-installer+unsubscribe@gentoo.org without a problem.
--
Andrew Gaffney http://dev.gentoo.org/~agaffney/
Gentoo Linux Developer Installer Project
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:45 ` Andrew Gaffney
@ 2005-09-20 15:52 ` Paul J. Wilson
2005-09-20 16:52 ` Michael Crute
0 siblings, 1 reply; 42+ messages in thread
From: Paul J. Wilson @ 2005-09-20 15:52 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 949 bytes --]
welcome to my spam bin.
On 9/20/05, Andrew Gaffney <agaffney@gentoo.org> wrote:
>
> Paul J. Wilson wrote:
> > dont be so literal. of course i did.
> > On 9/20/05, *Andrew Gaffney* <agaffney@gentoo.org
> > <mailto:agaffney@gentoo.org>> wrote:
> >
> > Paul J. Wilson wrote:
> > > Tried listname+unsubscribe@gentoo.org
> > <mailto:listname+unsubscribe@gentoo.org>
> > > <mailto:listname+unsubscribe@gentoo.org
> > <mailto:listname+unsubscribe@gentoo.org>> multiple times and it
> > does not
> > > work.
> >
> > Did you try replacing "listname" with the name of the list? That
> > usually helps.
>
> Then you're defective. I just subscribed and unsubscribed one of my other
> email
> addresses using gentoo-installer+unsubscribe@gentoo.org without a problem.
>
> --
> Andrew Gaffney http://dev.gentoo.org/~agaffney/
> Gentoo Linux Developer Installer Project
>
> --
> gentoo-installer@gentoo.org mailing list
>
>
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] educating users
2005-09-20 13:51 ` Jesse McNelis
2005-09-20 14:17 ` Chris Gianelloni
@ 2005-09-20 16:25 ` Erick Michau
2005-09-20 14:49 ` Chris Gianelloni
1 sibling, 1 reply; 42+ messages in thread
From: Erick Michau @ 2005-09-20 16:25 UTC (permalink / raw
To: gentoo-installer
Jesse McNelis wrote:
>On 9/20/05, Paul de Vrieze <pauldv@gentoo.org> wrote:
>
>
>>On Tuesday 20 September 2005 03:32, Zac Medico wrote:
>>
>>
>>>Paul J. Wilson wrote:
>>>
>>>
>>>>Regular, everyday users tend not to have the time to spend on the
>>>>finer points of linux and gentoo in particular.
>>>>
>>>>
>>>These "everyday users" are unqualified to administrate a Gentoo box for
>>>various reasons including the inherent complexity of a source based
>>>distribution. A binary distribution with lots of "hand holding" would
>>>better suit their needs. Perhaps they could even use a binary
>>>distribution of Gentoo itself, but supported by some other entity.
>>>
>>>Sure, an "everyday user" can *use* Gentoo, but administration is best
>>>left to experts. That's all IMO, of course. ;)
>>>
>>>
>>I think this indeed sums it up well. Gentoo is not aimed at users who do
>>not want (or are not capable) to learn some more complex parts of the
>>unix/linux operating system. That does not mean it's insuitable for
>>newbees, it means that they have a steep learning curve ahead. Gentoo is
>>not the most easy distribution around, and this is not the aim of gentoo.
>>Gentoo is, like any other distro, not a 20 legged spider. It is a source
>>based distribution with the goal of offering an uptodate, flexible,
>>vanilla system.
>>
>>Paul
>>
>>--
>>Paul de Vrieze
>>Gentoo Developer
>>Mail: pauldv@gentoo.org
>>Homepage: http://www.devrieze.net
>>
>>
>>
>>
>>
>
>I've always wondered at the definition of "easy to use".
>does "easy to use" mean that you can pick it up and be productive in
>an afternoon?
>or does "easy to use" mean that once you have put in the hard yards to
>learn it, it is extremely easy to do everyday tasks and just as easy
>to do complex ones?
>
>- Jesse McNelis
>
>
>
>
Hi all,
I deeply think the topic here has become more about the way users
(newbies and devs) are apprehending their interaction (which for obvious
reasons are very contradictive) with their computers rather than a real
installer development subject. Not that this is a bad thing, but the
conception of Human Computer Interaction (HCI
<http://en.wikipedia.org/wiki/Human-computer_interaction>) from each
"side" (newbies and devs) is IMO much more complex than what it may look
like. It is much more about design and cognitive science rather than
just general statements like "gentoo is not for this type of users or
that type": Gentoo is free and for everyone.
Indeed, it is up to the devs to estimate, conceive and design an
interface (GUI or CLI) and new users (newbies) have their place in the
testing phaze which takes place far after conception (eventhough some
theories ship the newby directly during early design). The idea here is
that designing (not coding) an installer which is like a "gate" that
allow "true and understood" communication between newbies and devs
during the install process is almost the HARDEST part of that project,
here again IMO.
My point is: if some newbies would like to defend the idea of a quiz or
whatsoever, could that be possible to post it on forums.gentoo.org
rather than to this mailing list? We would have much more people reading
and commenting and more HCI experts to help the devs out if they need
to. Because now I think the reflexion here is more guided by intuitive
conceptions rather than theories, which is not bad but not the best way...
Thanx,
Erick
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 15:52 ` Paul J. Wilson
@ 2005-09-20 16:52 ` Michael Crute
2005-09-20 17:07 ` Paul J. Wilson
0 siblings, 1 reply; 42+ messages in thread
From: Michael Crute @ 2005-09-20 16:52 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 516 bytes --]
On 9/20/05, Paul J. Wilson <paulj.wilson@gmail.com> wrote:
>
> welcome to my spam bin.
>
Hmph... somebody (who can't follow simple directions) is a bit grumpy. We
talk about educating users of the installer how bout we educate users of the
mailing lists.
-Mike
--
________________________________
Michael E. Crute
Software Developer
SoftGroup Development Corporation
Linux, because reboots are for installing hardware.
"In a world without walls and fences, who needs windows and gates?"
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^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-09-20 16:52 ` Michael Crute
@ 2005-09-20 17:07 ` Paul J. Wilson
0 siblings, 0 replies; 42+ messages in thread
From: Paul J. Wilson @ 2005-09-20 17:07 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 954 bytes --]
Apology: that comment was not intended for you, but for andrew who sent me
several snotty messages. Life is too short for that . I am having problems
with the list. Two days not and won't let me go. I have followed the
instructions properly. I solved the problem by declaring the list mail as
spam. Done.
Take care,
Paolo
On 9/20/05, Michael Crute <mcrute@gmail.com> wrote:
>
> On 9/20/05, Paul J. Wilson <paulj.wilson@gmail.com> wrote:
> >
> > welcome to my spam bin.
> >
>
> Hmph... somebody (who can't follow simple directions) is a bit grumpy. We
> talk about educating users of the installer how bout we educate users of the
> mailing lists.
> -Mike
> --
> ________________________________
> Michael E. Crute
> Software Developer
> SoftGroup Development Corporation
>
> Linux, because reboots are for installing hardware.
> "In a world without walls and fences, who needs windows and gates?"
>
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^ permalink raw reply [flat|nested] 42+ messages in thread
* [gentoo-installer] unsubscribe
@ 2005-10-20 14:44 Udu
2005-10-20 14:58 ` Chris Gianelloni
0 siblings, 1 reply; 42+ messages in thread
From: Udu @ 2005-10-20 14:44 UTC (permalink / raw
To: gentoo-installer
unsubscribe
Philologus
___________________________________________________________
To help you stay safe and secure online, we've developed the all new Yahoo! Security Centre. http://uk.security.yahoo.com
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
* Re: [gentoo-installer] unsubscribe
2005-10-20 14:44 Udu
@ 2005-10-20 14:58 ` Chris Gianelloni
0 siblings, 0 replies; 42+ messages in thread
From: Chris Gianelloni @ 2005-10-20 14:58 UTC (permalink / raw
To: gentoo-installer
[-- Attachment #1: Type: text/plain, Size: 224 bytes --]
On Thu, 2005-10-20 at 15:44 +0100, Udu wrote:
> unsubscribe
http://www.gentoo.org/main/en/lists.xml
--
Chris Gianelloni
Release Engineering - Strategic Lead
x86 Architecture Team
Games - Developer
Gentoo Linux
[-- Attachment #2: This is a digitally signed message part --]
[-- Type: application/pgp-signature, Size: 189 bytes --]
^ permalink raw reply [flat|nested] 42+ messages in thread
* [gentoo-installer] unsubscribe
2005-10-21 13:19 [gentoo-installer] unsubscrive mpianta
@ 2005-10-21 13:58 ` mpianta
0 siblings, 0 replies; 42+ messages in thread
From: mpianta @ 2005-10-21 13:58 UTC (permalink / raw
To: gentoo-installer
last check
>-- Messaggio Originale --
>Date: Fri, 21 Oct 2005 15:19:28 +0200
>From: "mpianta" <fxtech@tiscali.it>
>Subject: [gentoo-installer] unsubscrive
>To: gentoo-installer@lists.gentoo.org
>Reply-to: gentoo-installer@lists.gentoo.org
>
>
>sorry man
>
>__________________________________________________________________
>TISCALI ADSL
>Solo con Tiscali Adsl navighi senza limiti e telefoni senza canone
>Telecom a partire da 19,95 Euro/mese.
>Attivala subito, I PRIMI DUE MESI SONO GRATIS! CLICCA QUI:
>http://abbonati.tiscali.it/adsl/sa/1e25flat_tc/
>
>
>
>
>--
>gentoo-installer@gentoo.org mailing list
>
__________________________________________________________________
TISCALI ADSL
Solo con Tiscali Adsl navighi senza limiti e telefoni senza canone
Telecom a partire da 19,95 Euro/mese.
Attivala subito, I PRIMI DUE MESI SONO GRATIS! CLICCA QUI:
http://abbonati.tiscali.it/adsl/sa/1e25flat_tc/
--
gentoo-installer@gentoo.org mailing list
^ permalink raw reply [flat|nested] 42+ messages in thread
end of thread, other threads:[~2005-10-21 13:58 UTC | newest]
Thread overview: 42+ messages (download: mbox.gz follow: Atom feed
-- links below jump to the message on this page --
2005-09-18 22:08 [gentoo-installer] educating users Andrew Gaffney
2005-09-18 22:49 ` Michael Crute
2005-09-18 23:14 ` Zac Medico
2005-09-18 23:37 ` Łukasz Damentko
2005-09-19 0:04 ` Zac Medico
2005-09-19 0:15 ` Łukasz Damentko
2005-09-19 0:51 ` Zac Medico
2005-09-19 4:08 ` Nick Dimiduk
2005-09-19 6:07 ` Bryan Quigley
2005-09-19 13:24 ` Chris Gianelloni
2005-09-19 13:30 ` Paul J. Wilson
2005-09-19 20:41 ` Michael Miller
2005-09-19 21:16 ` Chris Gianelloni
2005-09-20 2:11 ` Donnie Berkholz
2005-09-20 5:09 ` mike.gross
2005-09-20 12:02 ` Erick Michau
2005-09-19 21:34 ` Paul J. Wilson
2005-09-19 23:33 ` Andrew Gaffney
2005-09-20 0:42 ` Paul J. Wilson
2005-09-20 6:34 ` David Marchbanks
2005-09-20 1:32 ` Zac Medico
2005-09-20 13:30 ` Paul de Vrieze
2005-09-20 13:51 ` Jesse McNelis
2005-09-20 14:17 ` Chris Gianelloni
2005-09-20 16:25 ` Erick Michau
2005-09-20 14:49 ` Chris Gianelloni
2005-09-20 14:53 ` [gentoo-installer] unsubscribe Mr Rayen
2005-09-20 14:57 ` Benigno B. Junior
2005-09-20 15:09 ` Chris Gianelloni
2005-09-20 15:16 ` Michael Crute
2005-09-20 15:27 ` Paul J. Wilson
2005-09-20 15:31 ` Andrew Gaffney
2005-09-20 15:40 ` Paul J. Wilson
2005-09-20 15:45 ` Andrew Gaffney
2005-09-20 15:52 ` Paul J. Wilson
2005-09-20 16:52 ` Michael Crute
2005-09-20 17:07 ` Paul J. Wilson
2005-09-20 15:43 ` Chris Gianelloni
-- strict thread matches above, loose matches on Subject: below --
2005-09-20 14:56 Matthew Thorley
2005-10-20 14:44 Udu
2005-10-20 14:58 ` Chris Gianelloni
2005-10-21 13:19 [gentoo-installer] unsubscrive mpianta
2005-10-21 13:58 ` [gentoo-installer] unsubscribe mpianta
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