From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 4029 invoked from network); 29 Jul 2004 15:14:08 +0000 Received: from smtp.gentoo.org (156.56.111.197) by lists.gentoo.org with AES256-SHA encrypted SMTP; 29 Jul 2004 15:14:08 +0000 Received: from lists.gentoo.org ([156.56.111.196] helo=parrot.gentoo.org) by smtp.gentoo.org with esmtp (Exim 4.34) id 1BqCbf-0000Fz-Gu for arch-gentoo-dev@lists.gentoo.org; Thu, 29 Jul 2004 15:14:07 +0000 Received: (qmail 7924 invoked by uid 89); 29 Jul 2004 15:14:06 +0000 Mailing-List: contact gentoo-dev-help@gentoo.org; run by ezmlm Precedence: bulk List-Post: List-Help: List-Unsubscribe: List-Subscribe: List-Id: Gentoo Linux mail X-BeenThere: gentoo-dev@gentoo.org Received: (qmail 13075 invoked from network); 29 Jul 2004 15:14:06 +0000 X-Injected-Via-Gmane: http://gmane.org/ To: gentoo-dev@lists.gentoo.org From: Duncan <1i5t5.duncan@cox.net> Date: Thu, 29 Jul 2004 08:14:01 -0700 Organization: Sometimes Message-ID: References: <200407271254.50020.absinthe@gentoo.org> <20040727194940.GG24932@mail.lieber.org> <4106B2C6.3030505@gentoo.org> <4108A16D.9090508@butsugenjitemple.org> <4108ECA5.1020102@gentoo.org> <4108F3A5.1000505@butsugenjitemple.org> <4108F79B.20903@gentoo.org> Mime-Version: 1.0 Content-Type: text/plain; charset=windows-1250 Content-Transfer-Encoding: 8bit X-Complaints-To: usenet@sea.gmane.org X-Gmane-NNTP-Posting-Host: ip68-230-66-58.ph.ph.cox.net User-Agent: Pan/0.14.2.91 (As She Crawled Across the Table) Sender: news Subject: [gentoo-dev] Re: Bug voting X-Archives-Salt: 49a10004-e376-4d78-9b51-2e55438ebc01 X-Archives-Hash: 390e31d1b6881a7376317af37a7dfc91 Lance Albertson posted <4108F79B.20903@gentoo.org>, excerpted below, on Thu, 29 Jul 2004 08:11:55 -0500: > I meant to post this for the list too, but with regard to lack of > documentation for users about our bugzilla, I created a bug [1] to track > progress of it. If any of you would like to contribute, please feel > free! > > [1] http://bugs.gentoo.org/show_bug.cgi?id=58651 I must say, and I'm sure it's been said before, so pardon my venting, Gentoo's Bugzilla layout is about the most unintuitive thing I've EVER seen. It's a good thing there's the bug entry wizard in place, or things would be MUCH worse. It's not Bugzilla itself, either, as Gnome's interface, which I use for PAN bugs as I follow the lists for it very faithfully, and the Mandrake interface, for their bugzillas, were MUCH easier to work with. Intuitively, while the product might be Gentoo Linux, the component should be the ebuild one wishes to file the bug on, but it doesn't WORK intuitively! Anyway, Gentoo does great documentation, and with the bug entry wizard, the bugzilla interface is at least semi-usable, but Gentoo bugzilla is still by far the worst aspect of Gentoo Linux I've yet come across. It NEEDS some good documentation, as that's the ONLY way one can make heads or tails of it. Unfortunate, because that's NOT supposed to be the way GUI interfaces work. (It didn't help that I tried to be a good boy and do a search before filing my bug, thus, before I met the bug filing wizard, which would have introduced me to the peculiarities of the Gentoo bugzilla setup. I don't swear that much, but I was swearing THAT day, and the fact that I was searching for a bug I'd found and intended to report if it wasn't already, as will of course be the usual way folks meet bugzilla, didn't make things any better! Sorry if I'm stepping on people's toes, but I'm not sure it could have been made more difficult if that was the intent!, at least without changing bugzilla significantly to do so. The layout is AWFUL!!) Unfortunately, for compatibility with both people and applications, there's probably not a lot that can be done about the bugzilla layout now.. except add more wizards and documentation to it. I'd seen references (in the AMD64 technotes) about searching for the application name in the summary. At the time, I thought to myself that was stupid, because it should be in one of the dropdown box selections to prevent typos and the like. THEN I went to USE the thing, to actually SEARCH for a bug, before filing my own, and the reason for having to search the summary for the app title became ALL to apparent! Did I say it's terrible, yet? What about that it's the worst part of Gentoo that I've come across? I did. Oh.. It's still true! As I said, tho, I'm sure it's all been said b4. .. But that doesn't make it any less true!! I wonder what score bug voting would place on a bugzilla usability bug. I'm sure by now you know where many of MY votes would be likely to go! Documentation DOES help, tho, even if with this layout it needs to be step-by-step. I followed the amd64 technote instructions and just had my first two keyword bugs resolved, altho I still have a portage bug (56785), complete with simple (sed command change, simple enough for even /me/ to figure out, even if I can't figure out Gentoo bugzilla without a wizard) resolution in a followup comment, that has received no action besides assignment to the portage folks by bugwranglers, and is still marked as new, more than two weeks later. (That's frustrating, but not like trying to use bugzilla in the first place! Yes, it's THAT bad, unfortunately.) -- Duncan - List replies preferred. No HTML msgs. "They that can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety." -- Benjamin Franklin -- gentoo-dev@gentoo.org mailing list