[gentoo-dev] Re: Proposed Issuetracker via PEST

[Andreas Voegele <voegelas@users.sourceforge.net>]

Mikael Hallendal writes:

> As said before, this is the _default_ interface too bugzilla which
> we have no intention of using (at least not for endusers).
  ^^
Has there already been a decision to use Bugzilla?

> Bugzilla is complex before it's _very_ powerful. But I agree, the
> default interface is too complex [...]

The problem is that web interfaces generally suck because of the poor
GUI elements that HTML provides.  For example, the text entry's
editing features are really poor compared to the features of real text
editors.

How will users select a package in the Bug Tracking System if there
are hundreds or even thousands of packages?  Do they have to scroll
through endless lists?

I prefer to write my reports with a text editor and to send the
reports by electronic mail.  It's much easier to add patches and
ebuild scripts to electronic mail than to add them to reports sent
through a web interface - at least if you're using Emacs to write your
mail :]

The Debian BTS uses electronic mail.  And there are at least two
programs, e.g. reportbug, which is written in Python, that end-users
can use to send bug reports.

> This is very true while talking about endusers. When talking about
> developers I think the most important thing is that it can handle
> all the things we need to work effectivly.

Hm, do you think that all the developers need/want the same things?

What's wrong with the Debian BTS?

-- 
Andreas