From mboxrd@z Thu Jan 1 00:00:00 1970 Received: from lists.gentoo.org ([140.105.134.102] helo=robin.gentoo.org) by nuthatch.gentoo.org with esmtp (Exim 4.54) id 1F8jD4-00030B-1y for garchives@archives.gentoo.org; Mon, 13 Feb 2006 19:18:06 +0000 Received: from robin.gentoo.org (localhost [127.0.0.1]) by robin.gentoo.org (8.13.5/8.13.5) with SMTP id k1DJHCDV032171; Mon, 13 Feb 2006 19:17:12 GMT Received: from smtp.gentoo.org (smtp.gentoo.org [134.68.220.30]) by robin.gentoo.org (8.13.5/8.13.5) with ESMTP id k1DJF9pY002231 for ; Mon, 13 Feb 2006 19:15:09 GMT Received: from c-67-171-150-177.hsd1.or.comcast.net ([67.171.150.177] helo=[192.168.1.106]) by smtp.gentoo.org with esmtpa (Exim 4.54) id 1F8jAD-0001dP-1L for gentoo-dev@lists.gentoo.org; Mon, 13 Feb 2006 19:15:09 +0000 Message-ID: <43F0DA1B.8010900@gentoo.org> Date: Mon, 13 Feb 2006 11:12:27 -0800 From: Donnie Berkholz User-Agent: Mail/News 1.5 (X11/20060208) Precedence: bulk List-Post: List-Help: List-Unsubscribe: List-Subscribe: List-Id: Gentoo Linux mail X-BeenThere: gentoo-dev@gentoo.org Reply-to: gentoo-dev@lists.gentoo.org MIME-Version: 1.0 To: gentoo-dev@lists.gentoo.org Subject: Re: [gentoo-dev] Bugzilla etiquette suggestions References: <43EFA485.4060709@gentoo.org> <20060212225802.GA11542@cyclops.localdomain> <43EFC597.7070409@gentoo.org> <20060213081622.2eb8c50b@snowdrop.home> In-Reply-To: <20060213081622.2eb8c50b@snowdrop.home> X-Enigmail-Version: 0.94.0.0 Content-Type: multipart/signed; micalg=pgp-sha1; protocol="application/pgp-signature"; boundary="------------enig619E863B117D4AED8A60C4C5" X-Archives-Salt: ad913bfe-9d82-48e4-b25e-a48c12bf7822 X-Archives-Hash: 43f3a148a26524bbfd0765bc957c7130 This is an OpenPGP/MIME signed message (RFC 2440 and 3156) --------------enig619E863B117D4AED8A60C4C5 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Ciaran McCreesh wrote: > On Sun, 12 Feb 2006 23:32:39 +0000 Daniel Drake wrote:= > | It may feel a little harsh to give someone a canned response just by = > | pasting a URL in the comment field, but curious readers will find his= =20 > | faq.txt which explains nicely that we aren't evil/lazy, we just have > | a lot of work to do. Thanks Ciaran! >=20 > And some users throw a hissy fit when given a detailed link to a canned= > response and demand that in future they get personally typed out > explanations rather than a link to a detailed pre-written resource that= > goes into far more depth than anyone could possibly manage in a > personalised response. Hence why I no longer spend much time helping in= > maintainer-wanted bugs unless a submitter specifically asks me to take > a look at something for them -- all it takes is for one user to escalat= e > their hissy fit to a devrel bug... >=20 > Oh, and don't think that this behaviour is limited to end users. Sadly > the same thing has been observed in certain Gentoo developers. Perhaps pasting the response into the bug itself would prevent most of this. It just takes a few seconds, but feels more personal. Thanks, Donnie --------------enig619E863B117D4AED8A60C4C5 Content-Type: application/pgp-signature; name="signature.asc" Content-Description: OpenPGP digital signature Content-Disposition: attachment; filename="signature.asc" -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2 (GNU/Linux) iD8DBQFD8NoeXVaO67S1rtsRAqnRAKCToeBd/YaUW4eetEio2gintel8rACfeODb 9TlM1CuRGKCuZtjBkqBV1qE= =pmXe -----END PGP SIGNATURE----- --------------enig619E863B117D4AED8A60C4C5-- -- gentoo-dev@gentoo.org mailing list