Re: [gentoo-dev] Re: Bugzilla etiquette suggestions

[Daniel Drake <dsd@gentoo.org>]

Duncan wrote:
>> 2. Be careful with INVALID resolutions
>>
>> The term invalid _is_ harsh in bugzilla context, so make sure you write 
>> a quick thankful-sounding comment to go with it.
> 
> I like all the suggestions, but this one hits a particular sore spot, as I
> had it happen to me, with I think my second Gentoo bug filing.

I'm glad that you can relate to it - reassures me that I'm not pulling 
this out of thin air :)

 > What made
> things worse is that the filing was after my arch team had asked for
> volunteers to perform specific tests (multilib-strict), and I had gone to
> significant effort to do so, having builds die that would otherwise have
> completed successfully.
> 
> As it happens, the bug /was/ valid, and was eventually resolved

That's another issue which is worth thinking about. I'm just as bad at 
this myself - if I can close a bug report without doing any work (i.e. 
the case for most INVALID bugs) then it's almost like a small personal 
victory.

We should also try not to jump the gun so much in this kind of situation.

Thanks for the feedback, if bugzilla ever drives you to suicide I will 
be sure to file a bug report at the official Bugzilla bugzilla so that 
it can be corrected :)

Daniel

-- 
gentoo-dev@gentoo.org mailing list