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* [gentoo-dev] More bugzilla restrictions should be applied to normal users
@ 2011-05-12 20:19 Markos Chandras
  2011-05-12 23:57 ` Jorge Manuel B. S. Vicetto
  0 siblings, 1 reply; 6+ messages in thread
From: Markos Chandras @ 2011-05-12 20:19 UTC (permalink / raw
  To: gentoo-dev

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Hi,

Quite a lot of users tend to change bugzilla fields without even
understand why they are doing it. Would it be possible to restrict users
from touching the following fields?

- Importance
- Severity
- CCing arches on their own (!)
- Blocks
- Keywords
- <...>

How do you feel about that? Does bugzilla allow such restrictions?

Regards,
-- 
Markos Chandras / Gentoo Linux Developer / Key ID: B4AFF2C2

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^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [gentoo-dev] More bugzilla restrictions should be applied to normal users
  2011-05-12 20:19 [gentoo-dev] More bugzilla restrictions should be applied to normal users Markos Chandras
@ 2011-05-12 23:57 ` Jorge Manuel B. S. Vicetto
  2011-05-13  0:39   ` Francisco Blas Izquierdo Riera (klondike)
  2011-05-13 10:10   ` Markos Chandras
  0 siblings, 2 replies; 6+ messages in thread
From: Jorge Manuel B. S. Vicetto @ 2011-05-12 23:57 UTC (permalink / raw
  To: gentoo-dev

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Markos.

On 12-05-2011 20:19, Markos Chandras wrote:
> Hi,
> 
> Quite a lot of users tend to change bugzilla fields without even
> understand why they are doing it. Would it be possible to restrict users
> from touching the following fields?
> 
> - Importance
> - Severity
> - CCing arches on their own (!)
> - Blocks
> - Keywords
> - <...>
> 
> How do you feel about that? Does bugzilla allow such restrictions?

I think we should trust our users. Some might feel tempted to "test all
the buttons", but I'm sure the majority will just try to fill a bug
report the best way they know how.
This topic has been raised a few times in the past and as far as I can
recall there never was a consensus about it. In any case, as pointed out
before, some developers want users to be able to CC them on bugs, at
least on some bugs, informed users can have a good idea about the
importance and or severity of a bug and in general being more open can
provide a more inviting environment for users to look at and or
contribute to Gentoo.
Finally, whenever a user abuses bugzilla, you can poke bugzilla admins,
userrel and a few others to look at and take care of it. Some of us can
go as far as locking users accounts - feel free to poke me if that need
ever arises.

> Regards,

- -- 
Regards,

Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
Gentoo- forums / Userrel / Devrel / KDE / Elections / RelEng
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^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [gentoo-dev] More bugzilla restrictions should be applied to normal users
  2011-05-12 23:57 ` Jorge Manuel B. S. Vicetto
@ 2011-05-13  0:39   ` Francisco Blas Izquierdo Riera (klondike)
  2011-05-13 10:10   ` Markos Chandras
  1 sibling, 0 replies; 6+ messages in thread
From: Francisco Blas Izquierdo Riera (klondike) @ 2011-05-13  0:39 UTC (permalink / raw
  To: gentoo-dev

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El 13/05/11 01:57, Jorge Manuel B. S. Vicetto escribió:
> Hi Markos.
>
> On 12-05-2011 20:19, Markos Chandras wrote:
> > Hi,
>
> > Quite a lot of users tend to change bugzilla fields without even
> > understand why they are doing it. Would it be possible to restrict users
> > from touching the following fields?
>
> > - Importance
> > - Severity
Never knew if these fields are really used. Anyway I have seen them been
resetted a few times and users usually don't touch them then.
> > - CCing arches on their own (!)
They can still manually add them I think ;)
> > - Blocks
I at least use that to let users easily report bugs on Hardened docs,
and maybe others do too
> > - Keywords
Yeah this one maybe needs being blocked.
> > How do you feel about that? Does bugzilla allow such restrictions?
>
> I think we should trust our users. Some might feel tempted to "test all
> the buttons", but I'm sure the majority will just try to fill a bug
> report the best way they know how.
> This topic has been raised a few times in the past and as far as I can
> recall there never was a consensus about it. In any case, as pointed out
> before, some developers want users to be able to CC them on bugs, at
> least on some bugs, informed users can have a good idea about the
> importance and or severity of a bug and in general being more open can
> provide a more inviting environment for users to look at and or
> contribute to Gentoo.
> Finally, whenever a user abuses bugzilla, you can poke bugzilla admins,
> userrel and a few others to look at and take care of it. Some of us can
> go as far as locking users accounts - feel free to poke me if that need
> ever arises.
I'd just like to add that usually a simple warning when users don't do
things properly suffices, I recall receiving one from Tommy[D] regarding
the use of CCing and after that I didn't do evil deeds with it again.

klondike


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^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [gentoo-dev] More bugzilla restrictions should be applied to normal users
  2011-05-12 23:57 ` Jorge Manuel B. S. Vicetto
  2011-05-13  0:39   ` Francisco Blas Izquierdo Riera (klondike)
@ 2011-05-13 10:10   ` Markos Chandras
  2011-05-13 11:59     ` Jorge Manuel B. S. Vicetto
  1 sibling, 1 reply; 6+ messages in thread
From: Markos Chandras @ 2011-05-13 10:10 UTC (permalink / raw
  To: gentoo-dev

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On Thu, May 12, 2011 at 11:57:26PM +0000, Jorge Manuel B. S. Vicetto wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> Hi Markos.
> 
> On 12-05-2011 20:19, Markos Chandras wrote:
> > Hi,
> > 
> > Quite a lot of users tend to change bugzilla fields without even
> > understand why they are doing it. Would it be possible to restrict users
> > from touching the following fields?
> > 
> > - Importance
> > - Severity
> > - CCing arches on their own (!)
> > - Blocks
> > - Keywords
> > - <...>
> > 
> > How do you feel about that? Does bugzilla allow such restrictions?
> 
> I think we should trust our users. Some might feel tempted to "test all
> the buttons", but I'm sure the majority will just try to fill a bug
> report the best way they know how.
It is not a matter of trust. If you trust them, then blocking access to
these fields shouldn't be a problem anyway.
> This topic has been raised a few times in the past and as far as I can
> recall there never was a consensus about it. In any case, as pointed out
> before, some developers want users to be able to CC them on bugs, at
> least on some bugs, informed users can have a good idea about the
> importance and or severity of a bug and in general being more open can
> provide a more inviting environment for users to look at and or
> contribute to Gentoo.
First of all, I said "Ccing Arches". Of course they should be allowed to
CC anyone, but ccing arches creates too much noise for us and quite a
lot of them do not understand the purpose of arch alias.
> Finally, whenever a user abuses bugzilla, you can poke bugzilla admins,
> userrel and a few others to look at and take care of it. Some of us can
> go as far as locking users accounts - feel free to poke me if that need
> ever arises.
> 
> > Regards,
> 
How is this solution more elegant than the one I proposed? :)

Regards,
-- 
Markos Chandras / Gentoo Linux Developer / Key ID: B4AFF2C2

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^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [gentoo-dev] More bugzilla restrictions should be applied to normal users
  2011-05-13 10:10   ` Markos Chandras
@ 2011-05-13 11:59     ` Jorge Manuel B. S. Vicetto
  2011-05-20  8:40       ` Thomas Kahle
  0 siblings, 1 reply; 6+ messages in thread
From: Jorge Manuel B. S. Vicetto @ 2011-05-13 11:59 UTC (permalink / raw
  To: gentoo-dev

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 13-05-2011 10:10, Markos Chandras wrote:
> On Thu, May 12, 2011 at 11:57:26PM +0000, Jorge Manuel B. S. Vicetto wrote:
...
>> This topic has been raised a few times in the past and as far as I can
>> recall there never was a consensus about it. In any case, as pointed out
>> before, some developers want users to be able to CC them on bugs, at
>> least on some bugs, informed users can have a good idea about the
>> importance and or severity of a bug and in general being more open can
>> provide a more inviting environment for users to look at and or
>> contribute to Gentoo.
> First of all, I said "Ccing Arches". Of course they should be allowed to
> CC anyone, but ccing arches creates too much noise for us and quite a
> lot of them do not understand the purpose of arch alias.

I failed to notice you were talking about arches, sorry about that.

>> Finally, whenever a user abuses bugzilla, you can poke bugzilla admins,
>> userrel and a few others to look at and take care of it. Some of us can
>> go as far as locking users accounts - feel free to poke me if that need
>> ever arises.
>>
>>> Regards,
>>
> How is this solution more elegant than the one I proposed? :)

All I'm saying is that we already have tools to deal with users that
abuse bugzilla and we've used them before when needed.

> Regards,

On 13-05-2011 00:39, Francisco Blas Izquierdo Riera (klondike) wrote:
> El 13/05/11 01:57, Jorge Manuel B. S. Vicetto escribió:
>> Finally, whenever a user abuses bugzilla, you can poke bugzilla admins,
>> userrel and a few others to look at and take care of it. Some of us can
>> go as far as locking users accounts - feel free to poke me if that need
>> ever arises.
> I'd just like to add that usually a simple warning when users don't do
> things properly suffices, I recall receiving one from Tommy[D] regarding
> the use of CCing and after that I didn't do evil deeds with it again.
>
> klondike

Francisco, thank you for mentioning this.
When talking about users abusing bugzilla I was talking about users that
repeatedly have a bad behaviour and that ignore warnings and or requests
from developers.

- -- 
Regards,

Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
Gentoo- forums / Userrel / Devrel / KDE / Elections / RelEng
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^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [gentoo-dev] More bugzilla restrictions should be applied to normal users
  2011-05-13 11:59     ` Jorge Manuel B. S. Vicetto
@ 2011-05-20  8:40       ` Thomas Kahle
  0 siblings, 0 replies; 6+ messages in thread
From: Thomas Kahle @ 2011-05-20  8:40 UTC (permalink / raw
  To: gentoo-dev

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On 11:59 Fri 13 May     , Jorge Manuel B. S. Vicetto wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> On 13-05-2011 10:10, Markos Chandras wrote:
> > On Thu, May 12, 2011 at 11:57:26PM +0000, Jorge Manuel B. S. Vicetto wrote:
> ...
> >> This topic has been raised a few times in the past and as far as I can
> >> recall there never was a consensus about it. In any case, as pointed out
> >> before, some developers want users to be able to CC them on bugs, at
> >> least on some bugs, informed users can have a good idea about the
> >> importance and or severity of a bug and in general being more open can
> >> provide a more inviting environment for users to look at and or
> >> contribute to Gentoo.
> > First of all, I said "Ccing Arches". Of course they should be allowed to
> > CC anyone, but ccing arches creates too much noise for us and quite a
> > lot of them do not understand the purpose of arch alias.
> 
> I failed to notice you were talking about arches, sorry about that.
> 
> >> Finally, whenever a user abuses bugzilla, you can poke bugzilla admins,
> >> userrel and a few others to look at and take care of it. Some of us can
> >> go as far as locking users accounts - feel free to poke me if that need
> >> ever arises.
> >>
> >>> Regards,
> >>
> > How is this solution more elegant than the one I proposed? :)
> 
> All I'm saying is that we already have tools to deal with users that
> abuse bugzilla and we've used them before when needed.

+1

From time to time I see users that CC x86 because they run into a bug on
their x86-box.  I've never seen a user doing that again after informing
them, so no problem here.  On the other hand I see a benefit of
openness.  So +1 for keeping everything as it is.

Cheers,
Thomas


> 
> > Regards,
> 
> On 13-05-2011 00:39, Francisco Blas Izquierdo Riera (klondike) wrote:
> > El 13/05/11 01:57, Jorge Manuel B. S. Vicetto escribió:
> >> Finally, whenever a user abuses bugzilla, you can poke bugzilla admins,
> >> userrel and a few others to look at and take care of it. Some of us can
> >> go as far as locking users accounts - feel free to poke me if that need
> >> ever arises.
> > I'd just like to add that usually a simple warning when users don't do
> > things properly suffices, I recall receiving one from Tommy[D] regarding
> > the use of CCing and after that I didn't do evil deeds with it again.
> >
> > klondike
> 
> Francisco, thank you for mentioning this.
> When talking about users abusing bugzilla I was talking about users that
> repeatedly have a bad behaviour and that ignore warnings and or requests
> from developers.
> 
> - -- 
> Regards,
> 
> Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
> Gentoo- forums / Userrel / Devrel / KDE / Elections / RelEng
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> 

-- 
Thomas Kahle
http://dev.gentoo.org/~tomka/

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^ permalink raw reply	[flat|nested] 6+ messages in thread

end of thread, other threads:[~2011-05-20  8:43 UTC | newest]

Thread overview: 6+ messages (download: mbox.gz follow: Atom feed
-- links below jump to the message on this page --
2011-05-12 20:19 [gentoo-dev] More bugzilla restrictions should be applied to normal users Markos Chandras
2011-05-12 23:57 ` Jorge Manuel B. S. Vicetto
2011-05-13  0:39   ` Francisco Blas Izquierdo Riera (klondike)
2011-05-13 10:10   ` Markos Chandras
2011-05-13 11:59     ` Jorge Manuel B. S. Vicetto
2011-05-20  8:40       ` Thomas Kahle

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