Re: [gentoo-dev] Tone in Gentoo

[Ciaran McCreesh <ciaran.mccreesh@googlemail.com>]

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On Thu, 17 Jun 2010 12:08:05 +0200
Angelo Arrifano <miknix@gentoo.org> wrote:
> That choice can be to join the Gentoo community, or leave it.

The choice can be to use Gentoo, or not use Gentoo.

If using Gentoo means being required to use bugzilla, the mailing
lists, forums and IRC, then Gentoo has huge scalability problems.
Providing one on one support takes an awful lot of manpower; the goal
should be to improve the distribution so that most people don't
encounter many bugs and can get all the support they need from the
documentation.

Thus things like GLEP 42 news items: they're a way of avoiding having
thousands of users running to get support because they don't know what
to do when a large change happens. If you think the community's the
important part, you'd do the opposite: you'd not provide upfront
instructions, and would instead see big changes as an opportunity to
persuade more users to participate in the community by trying to help
each other.

-- 
Ciaran McCreesh

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