From mboxrd@z Thu Jan 1 00:00:00 1970 Received: from pigeon.gentoo.org ([208.92.234.80] helo=lists.gentoo.org) by finch.gentoo.org with esmtp (Exim 4.60) (envelope-from ) id 1OH0Rd-0005Hp-NC for garchives@archives.gentoo.org; Tue, 25 May 2010 20:09:45 +0000 Received: from pigeon.gentoo.org (localhost [127.0.0.1]) by pigeon.gentoo.org (Postfix) with SMTP id BB846E0AF5; Tue, 25 May 2010 20:09:34 +0000 (UTC) Received: from smtp.gentoo.org (smtp.gentoo.org [140.211.166.183]) by pigeon.gentoo.org (Postfix) with ESMTP id D05C1E0AE5 for ; Tue, 25 May 2010 20:09:33 +0000 (UTC) Received: from gentoo.org (cp1107341-a.dbsch1.nb.home.nl [84.31.115.1]) (using TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits)) (No client certificate requested) by smtp.gentoo.org (Postfix) with ESMTP id 05CD41B401E for ; Tue, 25 May 2010 20:09:32 +0000 (UTC) Date: Tue, 25 May 2010 22:08:55 +0200 From: Harald van =?utf-8?Q?D=C4=B3k?= To: gentoo-dev@lists.gentoo.org Subject: Re: [gentoo-dev] bug wrangler queue is large... Message-ID: <20100525200807.GA1515@boostbox> References: <201005180802.09430.mail@akhuettel.de> <201005251424.05620.vapier@gentoo.org> <4BFC1AE9.3080700@gentoo.org> <201005251534.18498.vapier@gentoo.org> Precedence: bulk List-Post: List-Help: List-Unsubscribe: List-Subscribe: List-Id: Gentoo Linux mail X-BeenThere: gentoo-dev@lists.gentoo.org Reply-to: gentoo-dev@lists.gentoo.org MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <201005251534.18498.vapier@gentoo.org> User-Agent: Mutt/1.5.20 (2009-06-14) X-Archives-Salt: 2ed8cec0-b48c-4279-98b1-0734b06de866 X-Archives-Hash: 0230a2da3175260dd1a003275b4aaeb2 On Tue, May 25, 2010 at 03:33:33PM -0400, Mike Frysinger wrote: > On Tuesday 25 May 2010 14:46:01 Matti Bickel wrote: > > I wrangle bugs when there's a need and I'd > > like to hear what maintainers want to see on a bug assigned to them. > > If info is missing I usually ask for it and assign the bug anyway. If > > that's not wanted, let me know. > > i dont feel like this should go to the maintainer yet. if a report is missing > something that the maintainer needs, it isnt ready for them to look at. so > wranglers ask for it, leave it assigned to bug-wranglers, and close as > NEEDINFO. when (if) things become available, it can then be re-opened and > moved to the maintainer. No, don't close as NEEDINFO, mark as ASSIGNED. NEEDINFO bugs cannot be reopened by other users, even if they provide the requested information. NEEDINFO bugs are also easily forgotten about when the reporter forgets to reopen the bug him/herself. Plus, it's in the docs anyway. "Do not assume that the reporter ought to know how to report bugs. An omitted `emerge --info' does not call for a public flogging, it simply calls for the missing `emerge --info'. Even experienced reporters make mistakes, so simply request the information, mark the bug as ASSIGNED and wait for the information you requested." http://www.gentoo.org/proj/en/qa/bug-wranglers/index.xml