Re: [gentoo-dev] bug wrangler queue is large...

[Mike Frysinger <vapier@gentoo.org>]

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On Tuesday 25 May 2010 16:08:55 Harald van Dijk wrote:
> On Tue, May 25, 2010 at 03:33:33PM -0400, Mike Frysinger wrote:
> > On Tuesday 25 May 2010 14:46:01 Matti Bickel wrote:
> > > I wrangle bugs when there's a need and I'd
> > > like to hear what maintainers want to see on a bug assigned to them.
> > > If info is missing I usually ask for it and assign the bug anyway. If
> > > that's not wanted, let me know.
> > 
> > i dont feel like this should go to the maintainer yet.  if a report is
> > missing something that the maintainer needs, it isnt ready for them to
> > look at.  so wranglers ask for it, leave it assigned to bug-wranglers,
> > and close as NEEDINFO.  when (if) things become available, it can then
> > be re-opened and moved to the maintainer.
> 
> No, don't close as NEEDINFO, mark as ASSIGNED. NEEDINFO bugs cannot be
> reopened by other users, even if they provide the requested information.
> NEEDINFO bugs are also easily forgotten about when the reporter forgets
> to reopen the bug him/herself.

and people on the wrangler alias see that traffic, so the state doesnt matter.  
but i guess you're trying to cater to people who only scan the assigned list 
rather than watching the e-mails sent to it.

> Plus, it's in the docs anyway.

then i guess i'll point this out to those who wrangle these things to 
maintainers w/out following the docs.  thanks.
-mike

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