From mboxrd@z Thu Jan 1 00:00:00 1970 Received: from lists.gentoo.org ([140.105.134.102] helo=robin.gentoo.org) by nuthatch.gentoo.org with esmtp (Exim 4.60) (envelope-from ) id 1GDO0u-0004zO-9o for garchives@archives.gentoo.org; Wed, 16 Aug 2006 16:13:04 +0000 Received: from robin.gentoo.org (localhost [127.0.0.1]) by robin.gentoo.org (8.13.7/8.13.6) with SMTP id k7GGBvAl005762; Wed, 16 Aug 2006 16:11:57 GMT Received: from forum.psychotherapie.org (s15216962.onlinehome-server.info [217.160.22.205]) by robin.gentoo.org (8.13.7/8.13.6) with ESMTP id k7GG7pJf009276 for ; Wed, 16 Aug 2006 16:07:51 GMT Received: (from uucp@localhost) by forum.psychotherapie.org (8.13.3/8.13.3/SuSE Linux 0.7) with UUCP id k7GG7q5d027176 for gentoo-dev@lists.gentoo.org; Wed, 16 Aug 2006 18:07:52 +0200 Received: (from weigelt@localhost) by metux.de (8.12.10/8.12.10) id k7GG7gO4003935 for gentoo-dev@lists.gentoo.org; Wed, 16 Aug 2006 18:07:42 +0200 Date: Wed, 16 Aug 2006 18:07:42 +0200 From: Enrico Weigelt To: gentoo-dev@lists.gentoo.org Subject: Re: [gentoo-dev] User support system [WAS: Sunrise contemplations] Message-ID: <20060816160742.GG13586@nibiru.local> References: <1154366720.17142.126.camel@rivendell> <20060801082153.GC29200@eric.schwarzvogel.de> <20060801132906.2b215a5c@epia.jeroenr-c2.orkz.net> <7c612fc60608010551w19780817ra1c1296f469ea135@mail.gmail.com> <20060816105203.GA13586@nibiru.local> <44E2FEF4.8050803@gentoo.org> <1155736473.31126.11.camel@localhost> Precedence: bulk List-Post: List-Help: List-Unsubscribe: List-Subscribe: List-Id: Gentoo Linux mail X-BeenThere: gentoo-dev@gentoo.org Reply-to: gentoo-dev@lists.gentoo.org Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <1155736473.31126.11.camel@localhost> User-Agent: Mutt/1.4.1i X-Archives-Salt: ced6453c-8226-43bb-8782-53ca4c54c650 X-Archives-Hash: b355ed919642230ad3936879cfeac53c * Alastair Tse schrieb: > Somehow I believe that most people will encounter bugs when on the > command line, so being able to search/post in bugzilla from the command > line is a pretty natural extension. ACK. The query could be done based on the answers from the user. The more formalized and finely granulated these questions are, the greater the chance for detecting duplicates. If certain projects/herds can pull in their own questioning and information gathering, we can gain much better report quality. (ie. mplayer could include `mplayer -vo help`). > Using PyBugz as an example, typing this after an "emerge plptools" fails > is much easier than opening firefox, typing bugs.gentoo.org, finding the > search page and typing the package name in the search box in: > > bugz search plptools ACK. Would be a great help. But just posting bugs via command line is not enough. The tool has to gather and ask for the right information (maybe dependent on the package) and post it all together in an well-defined syntax. cu -- --------------------------------------------------------------------- Enrico Weigelt == metux IT service - http://www.metux.de/ --------------------------------------------------------------------- Please visit the OpenSource QM Taskforce: http://wiki.metux.de/public/OpenSource_QM_Taskforce Patches / Fixes for a lot dozens of packages in dozens of versions: http://patches.metux.de/ --------------------------------------------------------------------- -- gentoo-dev@gentoo.org mailing list