Re: [gentoo-dev] Bug voting

[Ciaran McCreesh <ciaranm@gentoo.org>]

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On Wed, 28 Jul 2004 01:49:39 +0300 Tommi Pirinen
<tommi.pirinen@kolumbus.fi> wrote:
| The main deal with this whole discussion to me as end user seems that 
| gentoo's bugzilla has gotten very much of the reputation that bugs
| just sit there without no one noticing. As you might have noticed this
| concern comes up a lot in the user fora and granted, the reason might
| be the stupidity of users, but I'm sure it won't go away soon. Most of
| the people complaining about it do report at other projects as well,
| and from my and their experience other projects do have quite a lot
| better response times from bugzilla than gentoo does. Of course this
| bug voting wouldn't be much of help to the actual problem, more than
| just slowdown for the most eager bug reporters.

I've been flamed by a couple of users for not adding a broken gtk-2 file
selector patch to gvim. There're several "please add my horridly broken
ebuild for this lame package which is full of bugs and unmaintained
upstream" bugs which I'd love to close as WONTFIX, but past experience
has shown that it's generally easiest to just leave them alone. Closing
a bug as WONTFIX really upsets some people, no matter what the reason.
If I ignore a bug instead, chances are no-one's gonna know that I'm the
person to flame :)

| >Good example: the automagic link detection before DHCP feature that
| >people keep on wanting in baselayout. Looks nice on the surface, lots
| >of people saying "yes please", but suddenly when it's implemented we
| >get thousands of users with broken networking because it turns out
| >that that nifty link detection feature isn't universally reliable.
| >
| So it's users' fault that someone implemented and released broken 
| feature?

No no. It's that people keep on submitting patches for a thing which we
already know is broken, despite there being existing bugs documenting
why it ended up not working.

-- 
Ciaran McCreesh : Gentoo Developer (Sparc, MIPS, Vim, Fluxbox)
Mail            : ciaranm at gentoo.org
Web             : http://dev.gentoo.org/~ciaranm


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