On Mon, Jul 07, 2003 at 05:29:05PM -0400 or thereabouts, Grant Goodyear wrote:
> Abstract
> ========
> 
> This GLEP proposes that we extend the current proposed management
> structure by adding a position of Ombudsman that would fall under
> devrel, qa, and pr.  An ombudsman is one who has been assigned to 
> *impartially* investigate complaints and settle disputes.

Settle how?  Does this position (as proposed) have any power to make
decisions or is it more intended to try and find a common ground through
discussions and negotiations?

When is it appropriate to use this ombudsman?  How does one contact the
person?  Are disputes logged and/or public?

I have my own thoughts and opinions on this idea, but I want to make sure I
fully understand the proposal first.

--kurt