From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: X-Spam-Checker-Version: SpamAssassin 4.0.0 (2022-12-14) on finch.gentoo.org X-Spam-Level: X-Spam-Status: No, score=-1.0 required=5.0 tests=DMARC_MISSING, MAILING_LIST_MULTI autolearn=unavailable autolearn_force=no version=4.0.0 Received: from blount.mail.mindspring.net (blount.mail.mindspring.net [207.69.200.226]) by chiba.3jane.net (Postfix) with ESMTP id BA77015948 for ; Wed, 28 Nov 2001 10:35:14 -0600 (CST) Received: from user-112umh0.biz.mindspring.com ([66.47.90.32] helo=offthehill.org) by blount.mail.mindspring.net with smtp (Exim 3.33 #1) id 1697f7-0007PO-00 for gentoo-dev@gentoo.org; Wed, 28 Nov 2001 11:34:17 -0500 Received: (qmail 16300 invoked by uid 1000); 28 Nov 2001 16:28:28 -0000 Date: Wed, 28 Nov 2001 11:28:28 -0500 From: Joshua Pollak To: gentoo-dev@gentoo.org Subject: Re: [gentoo-dev] Proposed Issuetracker via PEST Message-ID: <20011128112828.A16112@atelier.offthehill.net> References: <1006817973.23206.0.camel@inspiron.theleaf.office> <0GNG00DA5ULHBX@mxout1.netvision.net.il> <20011127112204.B13783@atelier.offthehill.net> <20011128162158.7cddced8.karltk@prosalg.no> <20011128095600.A16054@atelier.offthehill.net> <20011128093727.5516ba2e.jnelson@jamponi.net> <1006963000.697.12.camel@fry> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <1006963000.697.12.camel@fry> User-Agent: Mutt/1.3.23i Sender: gentoo-dev-admin@gentoo.org Errors-To: gentoo-dev-admin@gentoo.org X-BeenThere: gentoo-dev@gentoo.org X-Mailman-Version: 2.0.6 Precedence: bulk Reply-To: gentoo-dev@gentoo.org X-Reply-To: josh@offthehill.org List-Help: List-Post: List-Subscribe: , List-Id: Developer discussion list List-Unsubscribe: , List-Archive: X-Archives-Salt: 67b60cfa-7ea1-4ac7-93bf-d859371b85f4 X-Archives-Hash: 0cb25c91eece6796d35aa27276e33d2c > > In summary, usability is far and away the most important thing > > in a bug tracking/issue tracking system, and a objective analysis > > is probably in order. I agree usability is the most important issue, which is why I thought PEST was the best solution of the ones I could find. I had not heard of Roundup, gnats, or rt, but I'll check them out. I think Bugzilla and Debbugs both have serious usability issues. They are both very confusing to use and just plain messy and ugly. Perhaps the simplified bugzilla interface is cleaner and easier to use, but why subject end users to a limited interface when there are systems out there that are easy to use and powerful, in the same interface? > the things we need to work effectivly. I also think none of the Gentoo > developers will have problems learning Bugzilla if they set there mind > to it. I have no doubt that is true, but I respectfully disagree that this is something the Gentoo developers should be spending their time with. A bug tracking system should be quick and intuitive, not something that takes a long while to learn, with a complicated interface. At this point, I think just having a database where bugs/ebuilds/etc can start being registered is far more important than having an interface that takes time to learn. I mean, if it takes a while to learn, why would people bother using, when then can just keep going as they are? Someone critizized Pest's interface... I was wondering what the problem with it was? I heard quite a few positive comments about it on the Gentoo-user list, and I thought it was a very clean system. The demo is a bit messy with all the garbage projects and bugs, but the interface was very nice I thought. Although the Demo does not show it, the version that came out yesterday has a severity option as well. I'll take a look at the other tracking options as well. -Josh