From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: X-Spam-Checker-Version: SpamAssassin 4.0.0 (2022-12-14) on finch.gentoo.org X-Spam-Level: X-Spam-Status: No, score=-2.0 required=5.0 tests=DMARC_MISSING, MAILING_LIST_MULTI,NICE_REPLY_A autolearn=unavailable autolearn_force=no version=4.0.0 Received: from spmx.securepipe.com (spmx.securepipe.com [64.73.37.194]) by chiba.3jane.net (Postfix) with SMTP id 99F20EFF8 for ; Wed, 28 Nov 2001 10:54:03 -0600 (CST) Received: (qmail 3559 invoked from network); 28 Nov 2001 16:45:17 -0000 Received: from unknown (HELO alice.wi.securepipe.com) (64.73.37.245) by spmx.securepipe.com with SMTP; 28 Nov 2001 16:45:17 -0000 Received: (qmail 17063 invoked from network); 28 Nov 2001 16:53:04 -0000 Received: from agamemnon.wi.securepipe.com (HELO agamemnon) (jnelson@10.10.14.16) by alice.wi.securepipe.com with SMTP; 28 Nov 2001 16:53:04 -0000 Date: Wed, 28 Nov 2001 11:06:43 -0600 From: Jon Nelson To: gentoo-dev@gentoo.org Subject: Re: [gentoo-dev] Proposed Issuetracker via PEST Message-Id: <20011128110643.00c47c45.jnelson@securepipe.com> In-Reply-To: <20011128112828.A16112@atelier.offthehill.net> References: <1006817973.23206.0.camel@inspiron.theleaf.office> <0GNG00DA5ULHBX@mxout1.netvision.net.il> <20011127112204.B13783@atelier.offthehill.net> <20011128162158.7cddced8.karltk@prosalg.no> <20011128095600.A16054@atelier.offthehill.net> <20011128093727.5516ba2e.jnelson@jamponi.net> <1006963000.697.12.camel@fry> <20011128112828.A16112@atelier.offthehill.net> Organization: SecurePipe, Inc. X-Mailer: Sylpheed version 0.6.5 (GTK+ 1.2.6; i686-pc-linux-gnu) Mime-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit Sender: gentoo-dev-admin@gentoo.org Errors-To: gentoo-dev-admin@gentoo.org X-BeenThere: gentoo-dev@gentoo.org X-Mailman-Version: 2.0.6 Precedence: bulk Reply-To: gentoo-dev@gentoo.org List-Help: List-Post: List-Subscribe: , List-Id: Developer discussion list List-Unsubscribe: , List-Archive: X-Archives-Salt: 6eafc3d2-d686-4d04-98f6-6fe0e98b9cc7 X-Archives-Hash: 002ad66ef3734ddbe82f1390f8df937c On Wed, 28 Nov 2001 11:28:28 -0500 Joshua Pollak wrote: > > > In summary, usability is far and away the most important thing > > > in a bug tracking/issue tracking system, and a objective analysis > > > is probably in order. > > I agree usability is the most important issue, which is why I thought > PEST was the best solution of the ones I could find. I had not heard of > Roundup, gnats, or rt, but I'll check them out. I think Bugzilla and > Debbugs both have serious usability issues. They are both very confusing > to use and just plain messy and ugly. You've never heard of gnats or rt? Wow. What did you find confusing about debbugs? Have you ever used it? Did you look at the URL I provided? I've been a Debian developer for many years (as well as RedHat and other non-Linux) and find debbugs the 'best' of the bug / issue tracking softwares I've used. One of the Debian developers converted it for use with a postgresql database, if that is relevant. I still place my votes in (this order): debbugs, roundup. I don't know PEST and I am not a fan of PHP (I prefer real languages like Python and C) -- there's more to life than the web, and it would appear that PEST is web-only. debbugs is mail and web, same as roundup. > Perhaps the simplified bugzilla interface is cleaner and easier to use, > but why subject end users to a limited interface when there are systems > out there that are easy to use and powerful, in the same interface? I agree here very much. > > the things we need to work effectivly. I also think none of the Gentoo > > developers will have problems learning Bugzilla if they set there mind > > to it. > > I have no doubt that is true, but I respectfully disagree that this is > something the Gentoo developers should be spending their time with. A > bug tracking system should be quick and intuitive, not something that > takes a long while to learn, with a complicated interface. At this > point, I think just having a database where bugs/ebuilds/etc can start > being registered is far more important than having an interface that > takes time to learn. I mean, if it takes a while to learn, why would > people bother using, when then can just keep going as they are? -- Jon Nelson \|/ ____ \|/ Gort, jnelson@securepipe.com "@'/ ,. \`@" Klaatu C and Python Programmer /_| \__/ |_\ barada Motorcycle Enthusiast \__U_/ nikto.