On Tue, 2003-07-08 at 10:51, Kurt Lieber wrote: > This is an area I'm not sure I agree with -- I can see the ombudsmen > quickly and easily getting overwhelmed. Though, to be fair, I think we're > both trying to envision how this process would work and I'm probably taking > the glass-half-empty approach. You may be right. Upon further reflection, I tend to think I made my descriptions too broad. Ideally, the ombudsmen should only be dealing with interpersonal problems, and not handling general gripes and complaints (i.e., the ombudsman doesn't deal w/ "Hey, when's 1.4 going to come out?!") I'm not going to reply to the rest of klieber's e-mail right now because I would like to see what other people think. (I think the points made are good ones that require a fair amount of thought, by the way.) -g2boojum- -- Grant Goodyear