Re: [gentoo-dev] Proposed Issuetracker via PEST

[Mikael Hallendal <hallski@gentoo.org>]

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ons 2001-11-28 klockan 16.37 skrev Jon Nelson:

> I would like to mention Roundup (written in Python, very perty, and
> very easy to use and setup -- took me 15 minutes and doesn't depend
> on anything other than mail and python.)

Did you set it up on a Gentoo machine. I just couldn't get it working on
my Gentoo (RC4) system, and I spent a couple of errors on it. Might have
been RC4 issues or my lack of Python-knowledge.

> Given my past experiences with gnats, rt, debbugs, and bugzilla,
> I'd say bugzilla is *way* too complex for people to use effectively,
> and has perhaps the most horrid interface I've ever experienced.
> debbugs was the easiest, and the little bit that I've used roundup
> makes me feel fairly comfortable in recommending it.

As said before, this is the _default_ interface too bugzilla which we
have no intention of using (at least not for endusers). Bugzilla is
complex before it's _very_ powerful. But I agree, the default interface
is too complex for endusers even though most people have no problems
adding a new bug. The complexety is when trying to find if a bug is
already in there. 
 
> In summary, usability is far and away the most important thing
> in a bug tracking/issue tracking system, and a objective analysis
> is probably in order.

This is very true while talking about endusers. When talking about
developers I think the most important thing is that it can handle all
the things we need to work effectivly. I also think none of the Gentoo
developers will have problems learning Bugzilla if they set there mind
to it.

Regards,
  Mikael Hallendal
-- 

Mikael Hallendal
Gentoo Linux Developer, Desktop Team Leader
CodeFactory AB, Stockholm, Sweden


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