Re: [gentoo-amd64] Tyan Motherboards

[Joshua Hoblitt <jhoblitt@ifa.hawaii.edu>]

[-- Attachment #1: Type: text/plain, Size: 3035 bytes --]

Hi,

Not with those specific boards but I have 16 x S2927s which are very
similar to the S2932.

I'm currently having major support issues with Tyan while attempting to
integrate the M3292 IPMI cards.  Basically Tyan claimed that this
combination would work on the motherboard's spec. sheet but hadn't even
posted the necessary firmware for the M3292 to make this work.  I've had
reports from various different techs at Tyan that this combination
should work, that the motherboard may need to be recalled, or that it's
a problem with the M3292 for S2927 firmware.  This is after repeatedly
flashing the BIOS, the NVidia MCPs firmware, and the M3292s firmware
multiple times.  Now we're stuck on them claim it's working in the lab
but my card will only respond via the OpemIPMI interface.  Over the lan
I can see it sending out gratuitous arp messages but it won't respond to
arp resolution and it ignores all traffic if I publish an arp entry for
the card.  Supposedly the tech that "really knows" this IPMI card has
been on vacation since last Monday so I'm stuck.

I'm also in the middle of an "interesting" experience for trying to
cross-ship a motherboard board with a dead on-board NIC.  Tech support
said to contact the RMA department, RMA department said I had to contact
tech support to arrange for across-ship, tech support said they won't do
a cross-ship without an RMA # from the RMA department.  After all this
tech support said that it was late in the day or someone would call me
the next day to arrange the cross-ship.  That was a week ago.  I e-mail
the RMA department again and got a phone call from someone in the RMA
department asking what was going on and wonder why I have an RMA # for
standard return when I'm asking for a cross-ship.  Of course, as you
already know, only tech support can arrange for a cross-shipment so this
person decided to get in touch with them on my behalf and call me back.
It's now 5pm US/Hawaii time and I have not been called back.

Don't get me started about how useless it has become to attempt to
e-mail their tech support.  If you want a response you have to call them
 - at least their still responsive in answering the phone.

In the past Tyan has had _wonderful_ support and I have literally dozens
of their motherboards in production systems.  I even have a Tyan board
in my home system.  However, after this most recent experience I most
likely going to be investigating SuperMicro boards now they they support
Opterons.

Good luck,

-J

Ps. The S2882 is a dated but good board if you can live without PCI-E.
The S2982 seem to have wacky issues with the broadcom NIC ROMs.

--
On Wed, May 02, 2007 at 04:14:11AM -0400, Nuitari wrote:
> Hi,
> 
> I'd like to know if anyone has any experience with either the
> Tyan Thunder n3600M (S2932) or the
> Tyan Thunder n2000M (S3992) motherboards and, of course, gentoo amd64.
> 
> The CPUs would be 2 2xxx opterons.
> 
> 
> -- 
> gentoo-amd64@gentoo.org mailing list
> 

[-- Attachment #2: Type: application/pgp-signature, Size: 189 bytes --]