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From: Peter Humphrey <peter@prh.myzen.co.uk>
To: gentoo-user@lists.gentoo.org
Subject: [gentoo-user] USB NVMe connection problem
Date: Sun, 30 Mar 2025 13:45:09 +0100	[thread overview]
Message-ID: <4970686.GXAFRqVoOG@cube> (raw)

Greetings,

The journey continues...

I recently bought a Ugreen USB-3 external NVMe housing and a Samsung 990 Pro
4TB SSD. They worked fine for a few weeks, including yesterday when I used it
to back up my LAN server. Today, every attempt to connect it returns a dmesg
error: "Read Capacity(10) failed" and of course it can't be connected. I've
tried it on three machines, all with the same result.

My quandary is: how can I tell whether the Ugreen controller is not querying
the SSD, or the SSD is not answering it? Which component do I return as
faulty?

The full dmesg entry:

usb 3-7: new high-speed USB device number 7 using xhci_hcd
usb 3-7: New USB device found, idVendor=0bda, idProduct=9210, bcdDevice=20.01
usb 3-7: New USB device strings: Mfr=1, Product=2, SerialNumber=3
usb 3-7: Product: Ugreen Storage Device
usb 3-7: Manufacturer: Ugreen
usb 3-7: SerialNumber: 012938058E61
usb-storage 3-7:1.0: USB Mass Storage device detected
scsi host2: usb-storage 3-7:1.0
scsi 2:0:0:0: Direct-Access     Realtek  RTL9210          1.00 PQ: 0 ANSI: 6
sd 2:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_OK
sd 2:0:0:0: [sda] Sense Key : Illegal Request [current]
sd 2:0:0:0: [sda] Add. Sense: Invalid field in cdb
sd 2:0:0:0: [sda] 0 512-byte logical blocks: (0 B/0 B)
sd 2:0:0:0: [sda] 0-byte physical blocks
sd 2:0:0:0: [sda] Write Protect is off
sd 2:0:0:0: [sda] Mode Sense: 37 00 00 08
sd 2:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
sd 2:0:0:0: [sda] Attached SCSI disk

-- 
Regards,
Peter.





             reply	other threads:[~2025-03-30 12:46 UTC|newest]

Thread overview: 6+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2025-03-30 12:45 Peter Humphrey [this message]
2025-03-30 13:03 ` [gentoo-user] USB NVMe connection problem Thomas Schweikle
2025-03-30 13:19 ` Michael
2025-03-30 15:05   ` Peter Humphrey
2025-03-30 15:16     ` Michael
2025-03-30 20:19     ` [OT} " Peter Humphrey

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