Re: [gentoo-user] auto-mounting external usb disk problem

[Jacques Montier <jmontier@gmail.com>]

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Le mer. 31 juil. 2024 à 16:49, Michael <confabulate@kintzios.com> a écrit :

> On Wednesday, 31 July 2024 10:36:20 BST Jacques Montier wrote:
> > Hello all,
> >
> > For a few days, my two usb external disks do not automatically mount on
> > /run/media/<user>
>
> Have you changed your PC, USB port/hub, kernel or your udisks version,
> before
> you noticed this?
>
> If you observed this on a laptop, does it happen when mains power is on?
>
>
> > Those disks are successfully detected.
> > - dmesg :
> >    20.711135] usb 10-2: New USB device found, idVendor=1058,
> > idProduct=2621, bcdDevice=10.34
> > [   20.711144] usb 10-2: New USB device strings: Mfr=1, Product=2,
> > SerialNumber=3
> > [   20.711147] usb 10-2: Product: Elements 2621
> > [   20.711150] usb 10-2: Manufacturer: Western Digital
> > [   20.711152] usb 10-2: SerialNumber: 575837324139315041324831
> > [   20.712935] usb-storage 10-2:1.0: USB Mass Storage device detected
> > [   20.713081] scsi host14: usb-storage 10-2:1.0
> > [   21.740964] scsi 14:0:0:0: Direct-Access     WD       Elements 2621
> >  1034 PQ: 0 ANSI: 6
> > [   21.741163] sd 14:0:0:0: Attached scsi generic sg6 type 0
> > [   21.743671] sd 14:0:0:0: [sde] Spinning up disk...
> > [   22.764230] ....ready
> > [   25.936769] sd 14:0:0:0: [sde] 3906963456 512-byte logical blocks:
> (2.00
> > TB/1.82 TiB)
> > [   25.937331] sd 14:0:0:0: [sde] Write Protect is off
> > [   25.937337] sd 14:0:0:0: [sde] Mode Sense: 47 00 10 08
> > [   25.937831] sd 14:0:0:0: [sde] No Caching mode page found
> > [   25.937836] sd 14:0:0:0: [sde] Assuming drive cache: write through
> > [   25.939868]  sde: sde1
> >
> > - Some errors by journalctl (attached file)
> >
> > juil. 31 11:21:00 GentooLinux udisksd[1178]: Error probing device: Error
> > sending ATA command IDENTIFY DEVICE to '/dev/sde': Unexpected>
> >                                              0000: f0 00 01 00  00 00 00
> 0a
> >  00 00 00 00  00 1d 00 00    ................
> >                                              0010: 00 00 00 00  00 00 00
> 00
> >  00 00 00 00  00 00 00 00    ................
> >                                               (g-io-error-quark, 0)
> >
> > - I can manually mount them without any issue.
> >
> > - USB sticks successfully mount.
> >
> > - No problem with Linux Mint OS 23.1
> >
> > Any idea ?
> >
> > Thanks in advance,
> >
> > Cheers,
> >
> > --
> > Jacques
>
> It often happens external USB drives need enough power to start up fully,
> before their onboard controller responds to probes from udisksd.  If
> something
> (from PSU, to battery power, to kernel/desktop power management options)
> has
> changed, to the point where the power on the USB port becomes marginal,
> then
> such symptoms are possible.
>
> Things you could try:
>
> 1. Try a different USB port, ideally USB 3.0 or later version e.g. USB 3.2
> Gen2, which can provide more power.
>
> 2. Use a powered USB Hub between the PC and the drive, or a Y-shaped USB
> cable
> to feed the drive from two ports.
>
> 3. If on a laptop, use mains power (esp. in the summer when the cooling
> fan
> may be demanding more from the battery).
>
> 4. Remove other consumables from USB ports sharing the same bus.
>
> 5. Do not set your desktop to auto-mount USBs when you plug in, but only
> when
> you manually click on it in your GUI.
>
>
> Anecdotal observation:  I have a WD Elements drive which I connect through
> an
> external powered hub on a USB 2.0 port on the PC.  Even though the hub is
> powered, I have to power it up first, wait a few seconds for the drive to
> come
> up to speed (the LED flashing slows down), before I boot the PC.
> Otherwise
> it's a hit or miss affair for the PC to detect it.  This got worse after
> some
> months/years, although the drive itself has seen relatively little use.
>
>
>
Thank you Michael,

It's a desktop PC working with cinnamon 6.
I tried KDE Plasma (wayland or X11) and it works !
So, maybe  a cinnamon-6.0.4 issue ?

Cheers,

Jacques

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